Fetching subscribtion details won't stop

[Therese31529828or8m]

Hi! 

I used photoshop on my Ipad and all of a sudden the app crashed and now when I'm trying to open it again its just continuing saying "Fetching subscribtion details" and it's stuck there.... 

I have tried shut down the app and the Ipad multiple times but it still says the same. 

Please help my work didn't save to the cloud before the bug 

[Kevin Stohlmeyer]

Hi @Therese31529828or8m have you tried uninstalling and reinstalling the app?

[Faradillah31830015o6vj]

Hei, I have the same problem, I have already uninstalled then installed again, but I still face the same problem

[Nidhi shree]

Hi @Therese31529828or8m & @Faradillah31830015o6vj 

Thanks for calling out! Are you still blocked or you were able to use PS iOS?

[jonobajaj]

Yes I am, after years!