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jimmyl48134735
jimmyl48134735
New Participant
June 8, 2017
Question

file corrupted

  • June 8, 2017
  • 2 replies
  • 528 views

ive been working on this project for hours when my power when out, when i tired opening the file it gave me this

please i desperately need help to recover the file.

This topic has been closed for replies.

2 replies

Derek Cross
Derek Cross
Adobe Expert
June 12, 2017

It's a cautionary tale. Always backup your work regularly (and incrementally)  to an external disk and / or the cloud.

Mohit Goyal
Community Manager
Mohit GoyalCommunity Manager
Community Manager
June 8, 2017

Hi jimmyl,

Please try and reset the Photoshop preferences and check if that helps.

Preferences in Photoshop

Thanks,

Mohit

jimmyl48134735
jimmyl48134735Author
New Participant
June 8, 2017

didnt work, still same error

Mohit Goyal
Community Manager
Mohit GoyalCommunity Manager
Community Manager
June 12, 2017

Are you able to open other files and projects fine in Photoshop? you may try and reset the Photoshop preferences back to default and check if that helps.

Preferences in Photoshop

Regards,

Mohit

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