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file corrupted

New Here ,
Jun 07, 2017 Jun 07, 2017

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ive been working on this project for hours when my power when out, when i tired opening the file it gave me this

bandicam 2017-06-08 07-29-12-849.jpgplease i desperately need help to recover the file.

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Adobe Employee ,
Jun 07, 2017 Jun 07, 2017

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Hi jimmyl,

Please try and reset the Photoshop preferences and check if that helps.

Preferences in Photoshop

Thanks,

Mohit

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New Here ,
Jun 08, 2017 Jun 08, 2017

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didnt work, still same error

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Adobe Employee ,
Jun 11, 2017 Jun 11, 2017

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Are you able to open other files and projects fine in Photoshop? you may try and reset the Photoshop preferences back to default and check if that helps.

Preferences in Photoshop

Regards,

Mohit

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Community Expert ,
Jun 11, 2017 Jun 11, 2017

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It's a cautionary tale. Always backup your work regularly (and incrementally)  to an external disk and / or the cloud.

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