File dimensions don't show up under the thumbnail

I created a test folder on the desktop with the same files and the file size information appeared immediately, but as I said, this had never happened to me on the external disk. It's strange because it doesn't happen with all files. Sometimes the information appears, sometimes not.
Then I copied some to the external disk again and the information remained visible.
This is really weird 🙂
* The next day, when I turned the computer back on, the information regarding the file size disappeared again in the files on the external disk.

Does Photoshop have full disk access to that external drive? Does it happen for files on the boot drive?

The files are on a external SSD but I never had a problem whatsoever with it until now. By the date of some files, I think it coincides with the upgrade to Ventura but I'm not sure about it.

Hmm. Are the files on a local drive? External drive or server?

Wondering if it might be a permissions issue. Have you tried running from a new Admin user account? https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html#permissions

Yes, I have the “Show Item Info” check and the Photoshop file Info also shows the dimensions of the file.
The problem is that after saving the file, this information is no longer included in the "Get Info" window. This is very strange.

Hmm. It's showing here. Do you have "Show Item Info" check in the view options in macOS?

Hi Jeffrey,

Save As…

How are you saving or exporting your JPEG files?

Files > Save As...

File > Export As > Export As...

File > Export As > Save for Web...