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cakeholio
Participating Frequently
October 6, 2022
Answered

File > Export > Save for Web (Legacy...) gets error "The operation could not be completed."

  • October 6, 2022
  • 3 replies
  • 2607 views

On latest Photoshop upgrade (23.5.1 Release)
When I got to: File > Export > Save for Web (Legacy...) I get error: "The operation could not be completed."
This feels more like a downgrade. Can you tell me the fix....or how to downgrade my photoshop to previous version?

    Correct answer TheDigitalDog

    Try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

    Any better?

    3 replies

    S
    Salar27734743vrrf
    Participant
    December 29, 2022

    Having the same issue since the update to version 24, i am having to reset preferences everytime i quit and reopen photoshop which is becoming quite annoying. Is this a bug that Adobe intends to fix or an issue on the user end?

      TheDigitalDog
      TheDigitalDog
      Inspiring
      December 29, 2022

      No, it isn't a bug and isn't to be fixed. I've never, in nearly 33 years (starting in 1990), ever needed to reset my preferences. But many do, and it is a fix for many issues that pop up from time to time. Just reset, configure, and backup a clean copy of your preference file should it ever need to be replaced. Or make a screen capture of the settings. 

       

      This action only affects the items found in the preferences dialog box. Numerous program settings are stored in the Adobe Photoshop Preferences file, including general display options, file-saving options, performance options, cursor options, transparency options, type options, and options for plug‑ins and scratch disks. Brushes (and lots of other settings) are not affected by a preference reset. 

       

      If your prefs are getting corrupted every time you use Photoshop, you've got some problem with your HD, OS or something else that needs attention.

      Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
      C
      cakeholioAuthor
      Participating Frequently
      October 6, 2022

      thedigitaldog,
      Before seeing your response, I did exactly what you recommended and came back to report I'd found solution only to see your perfectly explained response. Thanks!!

      TheDigitalDog
      TheDigitalDogCorrect answer
      Inspiring
      October 6, 2022

      Try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

      Any better?

      Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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