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File > Export > Save for Web (Legacy...) gets error "The operation could not be completed."

Explorer ,
Oct 06, 2022 Oct 06, 2022

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On latest Photoshop upgrade (23.5.1 Release)
When I got to: File > Export > Save for Web (Legacy...) I get error: "The operation could not be completed."
This feels more like a downgrade. Can you tell me the fix....or how to downgrade my photoshop to previous version?

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correct answers 1 Correct answer

Community Expert , Oct 06, 2022 Oct 06, 2022

Try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

Any better?

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Community Expert ,
Oct 06, 2022 Oct 06, 2022

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Try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

Any better?

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Explorer ,
Oct 06, 2022 Oct 06, 2022

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thedigitaldog,
Before seeing your response, I did exactly what you recommended and came back to report I'd found solution only to see your perfectly explained response. Thanks!!

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