Skip to main content
Inspiring
March 29, 2023
Answered

File Lost-Please help

  • March 29, 2023
  • 1 reply
  • 514 views

PS crashed and my recovered document is no where to be found.  I have Autosave enabled and I saved the file constantly.  I have tried a variety of things

 

The file was not located in Open Recents

 

Go>Go to Folder, then input: ~/Library/Application Support/Adobe/Adobe Photoshop CC 2023/AutoRecover.

 

I have tried to access the Temporary files, but there are none to be found.

 

If there is any other method please share, so many hours lost.

 

thank you!

Michelle

This topic has been closed for replies.
Correct answer habrin

I found the file!  

1 reply

Kevin Stohlmeyer
Community Expert
Community Expert
March 29, 2023

Hi @habrin did you save your file at all prior to crashing? The autosave feature only starts at first save so if you opened the document, worked on it for a while without saving - there was no autosave file initiated.

habrinAuthor
Inspiring
March 29, 2023

Thanks for responding Kevin.  Yes, I saved the file several times over proir to the crash. Thats why this is a very strange incident.

habrinAuthorCorrect answer
Inspiring
March 29, 2023

I found the file!