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File not compatible with current version of Photoshop

New Here ,
Sep 09, 2023 Sep 09, 2023

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Hi, I have been having trouble with a file in Photoshop. Whenever I try to open the file, it displays a message saying it can't open it because it's not compatible with this version of Photoshop. Except, I'm using the most current version of Photoshop, and I installed and reinstalled it as well. In addition, the file has a size of 529 MB. Is that too big, did that have something to do with why it's not opening, and what should I do about it? 

 

Thanks, 

 

Evan Raiford

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Adobe
Community Expert ,
Sep 11, 2023 Sep 11, 2023

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Hi @Evan26569370ezmb Where are the files located? Normally this error happens with file corruption.

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