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file preview thumbnails show all layers

Participant ,
May 05, 2020 May 05, 2020

psd 21.1.2 • imac pro, 10.14.6

 

since the latest update the finder shows psd thumbnail icons with all the layers instead of reduced view.

 

bug?

 

regards,

nautrino

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Adobe
Community Expert ,
May 05, 2020 May 05, 2020

Can you post screenshot with problem visible, please?

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Participant ,
May 05, 2020 May 05, 2020

wrong screenshot

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Participant ,
May 05, 2020 May 05, 2020

sorry, wrong screenshot. 

this is correct:

 

Bildschirmfoto 2020-05-05 um 20.11.17.png

 

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Community Expert ,
May 05, 2020 May 05, 2020

What is your expectation to see? What you mean by reduced view? This is thumbnail crreated using snapshot or flat version of all visible layers in your document.

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Participant ,
May 05, 2020 May 05, 2020

well, it should look like flat version in psd, no?

psd-thumb-issue.jpg

 

the thumb is NOT a flat version of all visible layers in your document.

(the visible layers are two layers: 1 = color background, 2 = layer "test" and not all layers.)

the thumbs show all the layers, not the flat version or simply an empty preview. this is a bit irritating.

BUT: that happens only with some files. the most file previews are ok.

 

psd-issue-test.jpg

 

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Community Beginner ,
May 23, 2020 May 23, 2020

Having the same problem. Used to be, I could save the document with some layers off, and the thumbnail image would be just like what I would see when working. Now, it's like the one on the right; as if ALL layers were set to visible, including ref images and sketches, even though visibility is turned off.

 

Screen Shot 2020-05-23 at 7.42.51 PM.png

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Community Beginner ,
May 10, 2022 May 10, 2022

I just stumbled upon this mystery myself.

 

Go to PSD Preferences/File Handling/ and enable 'Maximize PSD and PSB File Compatibility'.
This increases the file size, but saves a correct preview of your composition.

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New Here ,
Apr 06, 2023 Apr 06, 2023

thx Mark, that fix the same issue I had with thumbnail image preview inside mac os

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New Here ,
Dec 04, 2023 Dec 04, 2023
LATEST

I was able to fix this in Adobe Acrobat by deselecting "Save As optimizes for Fast Web View" in edit > preferences > documents >

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