Skip to main content
Participating Frequently
May 23, 2023
Question

File restoration

  • May 23, 2023
  • 3 replies
  • 1296 views

Hello!

I was editing a picture in TIFF format for 2 hours, with automated 10 minute process saving. Then, after reopening I got a message that it didn't exist. I've found it in the folder and there is just one layer saved and other result is not. How can I restore the file with all layers?

This topic has been closed for replies.

3 replies

Inspiring
May 23, 2023

Hello

 

you should find a file here:

C:\Users\ <replace with your username > \AppData\Roaming\Adobe\<fill in your photoshop version here >\AutoRecover

 

It should look something like this:

C:\Users\jefbr\AppData\Roaming\Adobe\Adobe Photoshop 2023\AutoRecover

 

If it's not there, I think there is no way to recover it.

Inspiring
May 23, 2023

Another "hail mary cross your fingers and hope" thing you can try is:

 

Again in windows explorer go here:

 C:\Users\<fill in your username here>\AppData\Local\Temp

 

Sort the files by date, find a temp file with a size you think matches to your document (ie, don't bother with the 1KB files) where the date is as close to the moment you lost your file.

 

Copy/paste that file to your desktop and rename it to pleaseletthiswork.tiff and try opening it in photoshop.

It's a small chance but you might be lucky.

 

Participating Frequently
May 23, 2023

I'm sorry but I use iOS:( Have also tried to do the steps written above in my system and can't find these folders 

Zesty_wanderlust15A7
Known Participant
May 23, 2023

You mean it needs 10 mins to save, or it will save every 10 mins?

Anyway, I personally won't use automation as I would be afraid something I do could interfere with it. Better to do it manually after every important change (unless it takes 10 mins 😉 )

Participating Frequently
May 23, 2023

I mean, it's being saved every 10 minutes 🙂 

Zesty_wanderlust15A7
Known Participant
May 23, 2023

For some huge [cursing removed] in some software, I prefer to close w/o saving and reopen. But you'll need a habit of saving at the right times and often.

With automation you could have a huge[cursing removed] and see it saving that 2 secs later if you are unlucky. Sure, often your history may get you out of it. What I prefer depends on what I just did 😛

 

 

(Keep your language civil, Signfeld, or risk being banned from the forums)

Derek Cross
Community Expert
Community Expert
May 23, 2023

You probably can't recover the image – it's important to save regularly, incrementally named and also save copies externally as well as locally.

Participating Frequently
May 24, 2023

Thank you for your reply!