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Filename changes to ~1 when opened in Photoshop

New Here ,
Apr 26, 2024 Apr 26, 2024

I'm having a frustrating, very specific bug and cannot find any documentation about it. Wondering if anyone has seen this and has a fix? Or able to pinpoint a specific setting that was enabled?

 

Using Photoshop version 24.7.3 on a Windows 11 computer to create a logo library. Been going through the process of saving files in various formats. I was able to get through .tiff/.psd/.png/jpg for 72 ppi and 150ppi, then when I was trying to save these formats for 300ppi, I was unable to export .png or .jpg. I closed everything, restarted my computer, and reopened one of the already saved files. This is when the issue started; all files opened from this folder open in photoshop as file name CM_LOG~1. This name happens for all file types opening from these folders (.jpg/.png/.tiff/.psd). I can then save this file with the actual file name into the folder, but when reopened, it reverts back to CM_LOG~1.PSD. 

 

Any ideas why this is happening? For reference, the file name should actually be CM_logoR-cmyk-black-center-notagline-72ppi.PSD

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Windows
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Adobe
New Here ,
Apr 26, 2024 Apr 26, 2024

I am now unable to export as .jpg or .png when it changes to the CM_LOG~1 file name... I can get to the export as menu > save as dialogue box > save > but then it doesn't show up in the folder

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New Here ,
Jan 21, 2025 Jan 21, 2025

I have no solution, but his has recently started happening to me as well, and it is super annoying!

It seems to happen in some folders, but not others, and it only happens when I use "save as" and changed the name. 

For example save as

4H7A9067 (8x11 crop).jpg

gets changed to

4H5A4E~1.jpg

when I open it in Photoshop

 

If I open it in any other program, this issue does not come up, it opens fine, and without any name change. 

In Photoshop, if I want to make some changes, and save it again with the original name, I then have to click save as, and then retype the name as it was, or it will save as a new file with the "new" name attached.

In the image folders where this happens, it happens on every image, if I use "save as" and change the name. 

In other, seemingly identical, image folders... it does not do this, and everything saves as normal, and opens the way it should, without making any name changes.

Any insight , as to why this is happening, would be wonderful, as it is frustrating and drives me crazy!

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Community Expert ,
Jan 21, 2025 Jan 21, 2025
LATEST

@SoniaPC & @Brian32663654d01c 

This topic has been posted under "discussions", when it really sounds like a bug.

 

Are you working to a cloud synced folder?

 

It may sound like a pop-culture joke reference, but have you tried resetting preferences? Corrupted prefs are often the cause of inexplicable behaviour.

 

https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tip-how-to-reset-photoshop-pref...


https://helpx.adobe.com/au/photoshop/using/video/preferences-video.html


https://helpx.adobe.com/au/photoshop/using/preferences.html

 

Before resetting preferences, it's always a good idea to manually back up your custom actions and custom presets such as brushes for safety (saving actions to .atn file, brushes to .abr files etc).

 

https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences


https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

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