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Lance-HippyNZ
Lance-HippyNZ
Known Participant
September 7, 2023
Question

files not opening in photoshop from lightroom

  • September 7, 2023
  • 8 replies
  • 494 views

files not opening in photoshop 24.7 from lightroom. when in lightroom i choose edit in photoshop, it opens photoshop but that is it. it does not open the image.

This topic has been closed for replies.

8 replies

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
September 11, 2023

Hi All - if you have the PS beta installed, try uninstalling it and see if your LR to PS workflow is restored.

S
Samantha26367018i5eo
Participant
September 10, 2023

This is happening to me too and has an error code 21 : undefined object. 

J
joycer10117650
Participant
September 9, 2023

I am having the same problem  Can anyone help out there??

A
alichty
Inspiring
September 9, 2023

Same issue here - when I try to open the file in PS (24.7) from LR Classic 12.5 PS will launch but the file is never opened in PS. Same esult if PS is already open. 

 

Mac Studio (M1 Max) 13.5.2

S
Shannon Siriani
Participant
September 9, 2023

I have the same issue. Photoshop opens but doesn't import the photo.  I can import as a smart object but there is an error message when I try to save it back to lightroom. 

S
Shannon Siriani
Participant
September 9, 2023

I CAN import to PS Beta.  I saw a work around to unistall and reinstall both programs, restart and then it worked for some people; however, this did not work for me.  I am in the middle of my busy season, this is really frustrating to have this issue right now. I need it to be fixed quickly.  Anyone else have a solution????  

S
Shannon Siriani
Participant
September 9, 2023

Contacted Adobe customer service and they walked me through it and fixed the issue.  I believe the problem was a conflict between PS23 and the PS Beta.  

 

 

E
eiza32173851dd2d
Participant
September 9, 2023

i have same problem file not open any solution? tell me please

L
leoncschroder
Participant
September 9, 2023

Hi, I have the same problem... A workaround for me is to choose the second external editor to be PS Beta. It then shows an error, however, the file gets added as a psd to the catalogue. Then I can open it with the normal PS editor.

 

kglad
Community Expert
kgladCommunity Expert
Community Expert
September 8, 2023

<moved from cc desktop bugs>

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