First time using and the "Learn" tab keeps glitching out

[ankou16]

So, I'm going through the first in application tutorial on a brand new install of Photoshop 2020 on CC: and it's glitching out to the point of being unusable..

I click through and do the things it wants but then I got to a point where it says to continue click "next" assumably on the "Learn" tab? Or menu?When I click it it shows me the tab <.5 sec and then it just glitches back to "Layers". I was pushing through this glitch(which is constant) before by following prompts that  then would guide me back to the "Learn" tab without clicking on it myself but now I'm completely stuck.

I know you guys love updates with CC(I guess that's the only selling point of SAAS) but is there an actual stable version I should be using? Or another fix?

[jane-e]

Hi

Is it the tutorial that isn't working or Photoshop itself? Which tutorial are you trying to follow? Can you either describe it or take a screen shot of it?

~ Jane

[ankou16 · Accepted solution]

Hello, and thanks for the reply. I found a user with a similar problem and a fix in the comments here: https://feedback.photoshop.com/photoshop_family/topics/photoshop-tutorials-the-next-button-doesnt-ap...

Apparently the in-app tutorial has a known issue if the learn panel is above the layers panel: you can fix by dragging the layers panel so it's floating.

[jane-e]

Hi

Thanks for posting the solution that you found, Ankou. I've marked your answer correct.

~ Jane

[KJ3625]

It's 2022 and the problem still exists. Attempt to progress through tutorials. Some tutorials run the NEXT prompt just fine. Other tutorials do not. Found the suggested solution but apparently moving the layers dialog box to hover away from the Discover (official title) panel seems to not work. Shut down PS, tried same tutorial again, followed 2020 suggested instruction again. No luck.  Retried moving panels in different locations.... no luck. 

[Jen2022]

I'm having the same problem. I floated the Layers panel and still the NEXT is greyed out and I cannot advance to the next screen.