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13

Fixed: Photoshop 2020 File name bug when saving a replacement of an existing file

Participant ,
Oct 25, 2019 Oct 25, 2019

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Hej! The old photoshop behaviour used to be that when you save to overwrite an existing file it asks you to confirm that you want to replace it, you say yes, and the old file gets overwritten. In the latest version if you click "replace" it still does not replace the file, but adds "copy of" text at the end after the fact without any way to not do that. Please give us an option to have the old behaviour, or change it back to how it used to be by default.

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Adobe
replies 139 Replies 139
Explorer ,
Mar 11, 2021 Mar 11, 2021

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Adobe says it is fixed in 22.3. I have updated to 22.3 and IT IS NOT FIXED.

 

I'm getting so close to being fed up with Adobe software.

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New Here ,
Mar 12, 2021 Mar 12, 2021

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I'm still having this problem as well. Been having it for at least a few months now.

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New Here ,
Mar 12, 2021 Mar 12, 2021

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(I'm on MacOS Big Sur 11.2.3, but I was having the same problem on my last mac that I switched from about a month ago, which I think was on Catalina)

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New Here ,
Mar 17, 2021 Mar 17, 2021

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I'm having this issue too. It's causing me a lot of unwanted files and extra steps to overwrite a file. It's unorganized and unefficient. 

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New Here ,
Mar 25, 2021 Mar 25, 2021

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Please add my voice to the chorus!

 

This issue causes big problems in our design and production workflows when editing images linked to QXP or ID files. The jpg arguments are missing the point. This is happening with all file types where "save as... replace" is selected regardless of layers, flattening, whatever. The dialogue says the file will be overwritten but it is not; instead, a second file is created with "copy" appended to the filename. 

 

A serious issue and a real PIA.

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Community Beginner ,
Mar 25, 2021 Mar 25, 2021

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Exactly!!

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New Here ,
Apr 29, 2021 Apr 29, 2021

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This!

While this bug might be an annoying inconvenience to some, those with workflow software are pulling their hair out because the files are not updating. 

Come on Adobe...this has been around for a while. Fix it already!

 

 

Mac OS Big Sur 11.2.3

PS 2020 20.0.10

AI 25.2.1

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New Here ,
Mar 30, 2021 Mar 30, 2021

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Something that maybe help if you need to replace a PNG file, go to File/Export/Quick Export As PNG and the file is replacement without this upset issue, this work for me

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New Here ,
Apr 22, 2021 Apr 22, 2021

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Hey Adobe, this has been a known issue for close to 2 years. I'm still on Catalina and a lot of people are saying it's happening on Big Sur. Figure it out. Pause on the cloud library. Put the latest 3D/VR/AR feature to one side. Make this a top priority and then you can continue with a new feature no one wants.

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Community Beginner ,
Apr 29, 2021 Apr 29, 2021

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I am also having this issue and it's extremely annoying! Please fix!

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New Here ,
Apr 29, 2021 Apr 29, 2021

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I simply can't understand how a simple bug (because it is obviously a bug, since it contradicts even the option selected by the user to replace the existing file) takes so long and so many versions to be fixed.

I'm not sure here is the correct forum to ask Adobe to fix it. 

 

But dozens of bug reports also didn't work...

 

For some users, like myself, this is crucial for the workflow. My temporary solution was a script that I run after saving files. 

 

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Community Expert ,
Apr 30, 2021 Apr 30, 2021

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@Mentor Neto wrote:

I simply can't understand how a simple bug (because it is obviously a bug, since it contradicts even the option selected by the user to replace the existing file) takes so long and so many versions to be fixed.

I'm not sure here is the correct forum to ask Adobe to fix it. 

 

But dozens of bug reports also didn't work...

 

For some users, like myself, this is crucial for the workflow. My temporary solution was a script that I run after saving files. 

 


 

It's not a 'simple' bug at all. It's a complicated problem. It is caused by changes in the MacOS 'Save' dialog box, introduced in MacOS Catalina. If you run the same version of Photoshop on MacOS Mohave then everything works as expected. Yes, it's taking far too long. But for you and me it is impossible to say what would be a reasonable time to fix this and what is no longer reasonable.

 

-- Johan W. Elzenga

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Community Beginner ,
May 12, 2021 May 12, 2021

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Could you then explain why this is not a problem with Illustrator, InDesign, etc. on Catalina?

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Community Expert ,
May 12, 2021 May 12, 2021

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@D_Haley wrote:

Could you then explain why this is not a problem with Illustrator, InDesign, etc. on Catalina?



It has to do with special routines that Adobe built into the Save as dialog in Photoshop, to avoid people losing their work when they try to save a layered file or a 16 bits/color file as jpeg (which does not support layers or 16 bits color). Apple removed the API that Adobe used for this in Catalina. Illustrator and InDesign are not affected because they do not have these formatting dangers and so they don't have these routines built into their Save as dialog.

 

-- Johan W. Elzenga

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New Here ,
Dec 16, 2021 Dec 16, 2021

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LATEST

Hey guys 

i keep getting " Can not sasve file "name" becuase of program error" and then i see these files named super weird.

 

example.
Adobe Photoshop 202269750269594607 

 

thoughts?

 

I restart, updated, uninstalled and reinstall and nothing seems to work 

please help

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