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Luis5FD2
Luis5FD2
Known Participant
January 28, 2021
Question

For several versions now, Photoshop seems to lose GPU acceleration while working on a photo..Why?

  • January 28, 2021
  • 6 replies
  • 1780 views

Hello!
So first I thought my previous install was bad or something but after I upgraded to my new build with a completely different CPU and GPUs this annoying thing still happens.
For instance, zooming where I can hold CTRL+left click and drag, stops working and does like a select zoom stuff. And you can tell things begin to get choppier at that point.
Anyone has an idea why? This began several versions ago but like I said, first I thought it was just my PC or Windows or Photoshop install.
I am running 5950x with  RTX 3080 on Windows 10.
Thanks

    This topic has been closed for replies.

    6 replies

    W
    worekarolis
    Known Participant
    August 24, 2021

    Any news on this my GTX3080 is not used for acceleration in photoshop. Its detected, but photoshop uses CPU insted.

    Luis5FD2
    Luis5FD2Author
    Known Participant
    August 24, 2021

    Mine stopped having that issue many versions ago.

    D
    default1337
    Participant
    March 16, 2021

    Did you ever find a fix for this? I have a similar setup (3080, 5800x) and I'm getting a screen flicker and just general not stellar performance when working in Camera RAW on .NEF files out of a Nikon D850. I've tried both the studio drivers and game drivers from Nvidia and there is no discernible difference. I am on the latest update for Windows as well as for Photoshop and Camera RAW.

    The only way I can get the screen flicker to go away is if I turn off GPU acceleration, but even then it performs worse than with GPU acceleration on, the only benefit being the screen flicker is no longer there. For the time being I've just been sort of putting up with it. When I upgraded my rig I expected much better performance in Photoshop than what I'm currently getting.

    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    March 16, 2021
    quote

    The only way I can get the screen flicker to go away is if I turn off GPU acceleration


    By @default1337

     

    Well, then, so you have identified where the problem is: the video driver.

     

    If this is a laptop, there are often so many manufacturer modifications that it's much harder to fix. They often have "helpful" hard-wired functions like adjusting screen brightness according to actual screen content. That's a recipe for uncontrolled flickering in Photoshop.

    D
    default1337
    Participant
    March 16, 2021

    Not a laptop, fwiw. I'm confident it's the video driver and I'm chalking it up that the card is still relatively new and an improved driver will eventually be released. Still, it's frustrating. I'm coming from a GTX 1080/6700k and Camera RAW worked fine with no flickering or performance issues when working on the same sized .NEFs as I am now.

    Sebastian_Smolak
    Sebastian_Smolak
    Known Participant
    January 29, 2021

    I have the same. And Camera Raw doesn't work at all with SLI systems. Screen is flickering like hell.

      Luis5FD2
      Luis5FD2Author
      Known Participant
      January 29, 2021

      Insane that they cant get this working 😕😕

      Ussnorway7605025
      Ussnorway7605025
      Legend
      January 28, 2021

      why = because Adobe sniffer software only looks for a very small number of Gpu \ drivers and also tends to just fail outright... most the time shutting down Photoshop and reopen it will get the Gpu detected on the 2nd try

      Luis5FD2
      Luis5FD2Author
      Known Participant
      January 29, 2021

      Yeah mine detects normally on first restart but is so stupid that it is working fine and midway through the editing it loses it..Adobe come on now...report this and get this fixed ASAP, please. 
      This is not acceptable.

      davescm
      Community Expert
      davescmCommunity Expert
      Community Expert
      January 28, 2021

      Are you using NVidia's Studio drivers? They are released less frequently than the game ready drivers but are better tested with applications such as Photoshop.

       

      Dave

        Luis5FD2
        Luis5FD2Author
        Known Participant
        January 28, 2021

        Yes, Dave. I use Studio Drivers since while I do some gaming, the primary usage of my PC is Photoshop so I prefer the Studio Drivers for that reason.
        Thanks!

        nikunj.m
        nikunj.m
        Legend
        January 28, 2021

        Hi,

         

        We're sorry about the trouble with Photoshop. Please ensure you have all available Windows updates along with the latest drivers for our graphics card installed on the computer. You can try optimizing the preferences of Photoshop using the steps suggested here: https://helpx.adobe.com/lightroom-classic/kb/optimize-performance-lightroom.html

         

        If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

        Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

         

        Let us know how it goes!

        Regards,

        Nikunj

        Luis5FD2
        Luis5FD2Author
        Known Participant
        January 28, 2021

        I have all the updates for Windows and GPU (I am a PC tech with many years of experience). This is a 5950x with an RTX 3080...cant get much faster than this. 
        It was working fine with the 9900k and 1080ti until at some point new updates began to create that issue. Which are still happening on my new computer. 
        Very annoying having to close it and open it again so that GPU acceleration works again.

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