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1

Free transform glitch

Explorer ,
Jun 06, 2017 Jun 06, 2017

I am running Photoshop CC (2017.1.1) on Windows 10, 64 bit.

After updating Photoshop from an earlier version recently, a strange glitch (?) is making my work rather difficult.

Whenever I transform a layer (scale, distort, you name it), the preview of said transform jumps back and forth between the original size and the previewed size.

In example; if I wish to downscale a layer by pulling the handles during free transform, usually you'll see a live preview of how big or small the layer gets while scaling.

But now, while scaling, this live preview constantly 'jumps' between the original size and the one I'm scaling down to, making it almost impossible to see what I'm doing.

This is especially difficult when finetuning little details.

I have made several changes to settings in Photoshop, thinking this might be a memory issue or something of the sort. I have tried restarting Photoshop after, working with both small and large files, one and many layers. I feel I have tried most everything, and nothing helps.

The problem is there from when I first run Photoshop at the start of the day, right after starting my PC. So restarting will not affect it either.

Have anyone else experienced this, and do you know how to fix it?

Thanks!

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Community Expert ,
Jun 06, 2017 Jun 06, 2017

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?

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Explorer ,
Jun 06, 2017 Jun 06, 2017

It does seem to help a little, but it does not remove the issue entirely.

I also require "Use Graphics Processor" to be checked, as I use the rotate view very often while I work.

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Community Expert ,
Jun 06, 2017 Jun 06, 2017

Hi Jane

This is likely to be a GPU issue.  Is your graphics card driver up to date? Check with the manufacturers website, don't rely on Windows update.

Dave

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Explorer ,
Jun 06, 2017 Jun 06, 2017

I checked out their website, and there actually was a newer driver than what Windows found, so I updated it. Restarted PC, but unfortunately it did not help.

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Community Expert ,
Jun 06, 2017 Jun 06, 2017

Have you tried changing the GPU »Advanced Settings« (restarting Photoshop each time to make the settings take effect)?

Photoshop graphics processor (GPU) card FAQ

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Explorer ,
Jun 06, 2017 Jun 06, 2017

Yes. I now ran a thorough, step by step run through the advanced settings, checking and unchecking things one at a time, and together. Restarting Photoshop after every change. The problem persists.

One thing I noticed following your link, was that my graphics card was on the list of unsupported cards. So maybe that's the cause, hard to say.

I might just go back to my previous version of Photoshop for now, as it seemed to work fine there.

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Community Expert ,
Jun 06, 2017 Jun 06, 2017
I might just go back to my previous version of Photoshop for now, as it seemed to work fine there.

Unfortunately that may be the best course of action as long as you do not critically need some CC 2017 feature.

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Explorer ,
Jun 06, 2017 Jun 06, 2017

Thanks anyway, guys.

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Community Expert ,
Jun 06, 2017 Jun 06, 2017

Hi Jane

You can install older versions alongside the latest. That way if you do get a resolution (or need a specific feature whilst you are waiting) you will be able to use it.

Dave

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Explorer ,
Jun 06, 2017 Jun 06, 2017
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That is definitely handy. For the moment I don't really need any of CC 2017's functions, but if I do, it is good to know I can keep both versions at the same time. Thanks!

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