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ETUD
ETUD
Known Participant
May 19, 2018
Question

Freezing / stalling while painting

  • May 19, 2018
  • 2 replies
  • 4283 views

i just purchased and installed the latest version of photoshop cc

painting on it for the first time, it freezes while im painting , like every 5 minutes it will just stop working cant do anything and then after a while it comes back working again... this is frustrating i cant paint like this.

wondering what the issue is? is it windows ink that is still a problem?

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      2 replies

      ETUD
      ETUDAuthor
      Known Participant
      May 23, 2018

      i tried tweeking the cache , and all those kinds of thing, i lessened the history states, i made the auto save longer apart, none of it made any difference

        JJMack
        Community Expert
        JJMackCommunity Expert
        Community Expert
        May 20, 2018

        Supply pertinent information for quicker answers

        • The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
        • Adobe product and version number
        • Operating system and version number
        • The full text of any error message(s)
        • What you were doing when the problem occurred
        • Screenshots of the problem
        • Computer hardware, such as CPU; GPU; amount of RAM; etc.

        Does your machine meet Photoshop's system requitements.  Are you using a Mouse or Pen Painting.  A PC or a Mac  etc....

        JJMack
        ETUD
        ETUDAuthor
        Known Participant
        May 20, 2018

        i have the Alienware 17 R4 17.3 laptop, i work with an intuos manga board , and adobe photoshop CC 2018

        my alienware has

        16GB RAM

        NVIDIA® GeForce® GTX 1070 8GB Graphics

        i dont know what the version number is?

        there is no error messages and there is no brush lag, it all works amazingly until seems to pause every 5 minutes, i cant screen shot it because it would just look like an image anyway? im drawing then it all freezes i cant click anything, sit there for about a minute then everything rolls again

        ETUD
        ETUDAuthor
        Known Participant
        May 23, 2018

        That may depend on the users machine. With smoothing set to 100% its easy to see a little lagging on my machine with a resonable brush settings.  With smoothing set low I would not say I see any lag.    IMO setting brush spaceing to 1% is more likely to cause lag.  My worstations xeons processors clock speed are only 2GHz RAM clock speed is even lowered because of that.  Its easy to make a brush lag with poor choice of settings and a large document.


        I dont have an issue when painting, painting is fine everything runs fine, but it freezes, and its not a full PC freeze its only photoshop i can still move around and do everything else but nothing in photoshop works.

        i have smoothing on 10% but dont think this is the problem....

        i also dont think its a pc issue considering everything else works normally when photoshop freezes and i only just upgraded my pc to a brand new one like a week ago......

        i found the pen settings in control panel dont know why they werent there the other day but now they are

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