Frozen Photoshop

Hi there,

We're sorry about the experience due to Photoshop freezing. Would you mind sharing the version of Photoshop and the operating system you are using along with the system specifications? Does the app freeze while performing a specific task or its freezing overall?

Try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

If the above step doesn't help, you may try resetting the preferences of Photoshop by: https://helpx.adobe.com/photoshop/using/preferences.html

Backup your preferences before resetting by: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

Also, check this article and see if that helps: https://helpx.adobe.com/photoshop/kb/photoshop-slow-lags.html

and to Optimize the Performance of Photoshop you may check this link: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

Let us know if that helps.

Regards,

Tarun

Which version of Photoshop and OS?
How much RAM and spare hard disk capacity do you have?

Have you tried resetting the Photoshop preferences, which you can do under the General tab in Photoshop preferences?

If you can't open Photoshop to reset the preferences back to the factory defaults, try this:

1) Close Photoshop
2) Double click on the Photoshop icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialogue appears, asking you “Delete Photoshop Preference Files?” Click Yes.

(If you don't see the question do it again.)