fX disappears when "exporting" or using "save as" for printing

[liandal43549818]

I'm a calligrapher using handwritten calligraphy superimposed on photography for professional printing. I don't have my own personal printer. 
I have a consistent problem when I go to export or save as to send the file to my printers. The fX effects on my lettering disappear! I have tried sending it as a jpg, tiff, png- and have tried to merge, flatten... nothing preserves that drop shadow or outer glow! I have tried sRGB and RGB, but neither work. 

I'm on a Mac computer, using PS cc. 

Thanks for any suggestions to fix this problem. 

 I am utterly stymied and no one seems to have an answer to this problem. I hope that some expert here can help me solve this riddle. 

[Stephen Marsh]

View both at 100% (1:1) view and or provide samples (even if cropped) to the forum for inspection.

[liandal43549818]

I'm not sure what samples you want. One of these is the original (as in the image above) with the highlighted white glow around the lettering. The other one is a jpg of the saved to export. Do you want examples of using the sRGB and another of the RGB settings?
It seems that anything that flattens the image affects the fX effects? 

I hope these images clarify what's going on...

[Stephen Marsh]

Sorry, I thought that it was obvious, a sample of the original layered file with layers and fx intact (even if just a crop).

[liandal43549818]

I can't send it in layers, but the image attached above is a screen shot of the "Adobe-PS original in layers" .  If there's another way of sending the original in layers, please let me know. Thanks for following up on this. 

[Stephen Marsh]

You can attach a layered PSD under 47mb in size as per the following forum software screenshot:

If file size is larger, crop down a duped file section with the text and fx with the crop tool set to delete cropped pixels.

[liandal43549818]

Here it is- I just made it smaller (pixels) otherwise, it was over the size allowable. Thank you so much for your help!

[Stephen Marsh]

Is this correct, there is only a 1px width outer glow effect?

[liandal43549818]

I generally don't have a big glow around black letters- I only want it to show up in areas where the lettering is going over dark areas so it can be seen. It's practically invisible over the light areas, and that's fine. But this happens on ALL of my pieces when I am exporting them. No one knows why or how to fix it, whether it's drop shadow or glow. 
I would just like a fix for this problem because I run into it with every job! I thank you so much for your help. 

[liandal43549818]

No answers yet..

[D Fosse]

The point about viewing at 100% is not academic. 100% is a very significant number - it means one image pixel is represented by exactly one physical screen pixel.

At any other zoom ratio, screen pixels are resampled, blurring the original image pixels, and that's particularly significant when you have layers and layer blending. Blending previews are calculated based on this resampled version.

Hence, don't resample - crop out a portion to make it smaller so you can include the necessary 100% screenshot here.

If you do that, I'm willing to bet there won't be any difference.

All that said, my personal feeling is that a stroke outline on text is bad on any legibility/readability scale. It's just making it worse. Change the photo, or put the text on a quiter area of the image. I know this isn't what you asked for, but it sort of jumps at me here...

[Zesty_wanderlust15A7]

I may not entirely get your problem but I did try saving two ways in v24.4.1.

Exporting with Legacy Save for Web removed the glow on "Ron Richards" only. But you're working for print and using Save As... it did keep everything (I use Legacy Save As in Prefs).
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Otherwise, you have to keep scaling in mind. If I'm working on a 1800 x 1200px image (that will become a handheld photo), I would indeed expect a 1 px glow is not going to show in print.

I have some experience with making simple e-book covers, and for the thumbs of those I redo all layer styles and more — because you have to if it has to look optimal.

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As an aside, there's also this option if one day you want it...