generativ ai not work

Hello, I am facing this issue in Adobe Illustrator and Adobe photoshop. Can someone help me with it? Thank you.

Community Expert

In Photoshop, go to Help > System Info > Copy, the paste the entire contents into a Reply window in this thread.

Jane

Participant

Can you help me?

Community Expert

To fix this you need to uninstall your pirated copy and check for malware. Then subscribe to a legal version from Adobe.

Jane

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