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I'm far from stupid and beleive they should have renewed today. They haven't.
By @Geoffrey239952378o0z
What it says on the page, in the highlighted Note at the top, is:
“For a limited time, Creative Cloud, Adobe Firefly, Adobe Express, and Adobe Stock paid subscribers won't be subject to generative credit limits. To learn when credit limits will apply, check back here after January 1, 2024.”
The article does not have any renewal information in it. The text says to check back after January 1, 2024, and you’re not stupid, it is now after that date. But…the text says the purpose of the date is specifically “to learn when credit limits will apply,” not when they will renew. That exact wording suggests two things:
A. From previous updated announcements as well as the January 1 date in that article, we know that Adobe did not begin issuing and charging Generative Credits on the date they originally said they would (which was back in the fall), and they announced the new January 1 date to give themselves more time to study generative AI server usage to refine the policy for Generative Credits. I’m not aware of any updates to that, so it seems like we are still in the state where users are still not subject to generative credit limits, and Generative Credits are not yet being assigned, charged, or renewed. If I am assuming all of this correctly, it means that for now, there is no Generative Credits renewal to check for.
B. Because the article has no new information even though January 1, 2024 has passed, that might mean that Adobe still has not yet decided on when to start issuing and charging Generative Credits, and may be revisiting some of the numbers like how many credits we get or are charged for which activities.
However, I don’t work for Adobe, I am looking at the same public information, so I could be wrong on some of that. But, based on the wording, that’s my guess for now: You don’t have to worry about credit limits yet because Adobe is still studying how exactly they want to manage demand for the Generative Fill servers.
By the way the info above is on the UK site. The US site info is slightly different
https://helpx.adobe.com/firefly/using/generative-credits-faq.html
By @Geoffrey239952378o0z
Good catch, Geoffrey, I was thinking that Ged's link did not match what I read yesterday. I tried three countries and they differ.
Ged's link has /ie/ (Ireland): https://helpx.adobe.com/ie/firefly/using/generative-credits-faq.html
The UK site has /uk/: https://helpx.adobe.com/uk/firefly/using/generative-credits-faq.html
The French site has /fr/: https://helpx.adobe.com/fr/firefly/using/generative-credits-faq.html
US site:
UK and IE sites:
No wonder there is confusion!
Jane
Forum volunteer
Can anyone - either a Adobe employee or someone else on here confirm this and what day of the month does my allocation of credits renew as Adobe's online chat are clueless.
By @Geoffrey239952378o0z
Employee Pattie-F updated the post about Generative Credits with the current information yesterday (January 17). This should help:
Jane
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