Participant

Answered

Generative Fill age problem

Forum|Forum|2 years ago
May 29, 2023
2 replies
1685 views

I have a problem with Generative Fill, when I click on the object shows information that according to the data on the account I am not 18 years old which is obviously a mistake, whether it is possible to update the age?

Windows

This topic has been closed for replies.

Correct answer Ged_Traynor

Why is the Generative Fill button greyed out if I'm over 18?

If you find that Generative Fill is greyed out for you and you're over the age of 18, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do either of the following:

Sign out and sign back in to both the Creative Cloud Desktop app and the Photoshop (beta) app
Log into Behance with your Adobe ID and enter your Date of Birth.
If you sign in using social sign-in (Apple, Google, and Facebook), ensure that your date of birth in that account is set to public instead of private.

Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.

https://helpx.adobe.com/photoshop/using/generative-fill.html

D

Dessie38315972asyd

Participant

24 years old

jane-e

Community Expert

24 years old
By @Dessie38315972asyd

The volunteers on this forum can't access your personal information. Please contact Adobe Customer Care for assistance. Try the link to auto-open the Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "agent"

Do not reply to PMs, which are likely to be scammers.

~ Jane

Ged_Traynor

Correct answer

Community Expert

Why is the Generative Fill button greyed out if I'm over 18?

If you find that Generative Fill is greyed out for you and you're over the age of 18, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do either of the following:

Sign out and sign back in to both the Creative Cloud Desktop app and the Photoshop (beta) app
Log into Behance with your Adobe ID and enter your Date of Birth.
If you sign in using social sign-in (Apple, Google, and Facebook), ensure that your date of birth in that account is set to public instead of private.

Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.

https://helpx.adobe.com/photoshop/using/generative-fill.html

J

jBaruch

Participant

It works!

I tried the Facebook and Behance suggestions!

Greetings from Mexico.

Why is the Generative Fill button greyed out if I'm over 18?

Why is the Generative Fill button greyed out if I'm over 18?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded