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Participant
May 28, 2023
Answered

Generative Fill Button greyed out I am under 18 but I'd really like to try this feature

  • May 28, 2023
  • 3 replies
  • 380 views

Is there anyway around this so I could use the Generative Fill while not being above 18?

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Correct answer davescm

Sorry, as explained in this help article, Generative Fill is restricted to users aged 18 and over.

https://helpx.adobe.com/uk/photoshop/using/generative-fill.html

 

Dave

3 replies

AxelMatt
Community Expert
Community Expert
June 1, 2023

The new function  Generative Fill is greyed out and you get a warning  that you apparently to young  even though you are over the age 18.  In this case  it is possible that you don't have a valid Date of Birth associated with your Adobe ID account.

To update your Date of Birth, you can do either of the following steps:

  • Sign out and sign back into Creative Cloud Desktop Client and Photoshop (Beta) app
  • Log into  Behance with your Adobe ID and enter your Date of Birth.
  • If you sign in using social sign-in (Apple, Google or Facebook), ensure that your Date of Birth in that account is set to public instead of private.

 

Once your Date of Birth is up to date, relaunch the Photoshop (Beta) app to enable Generative Fill.

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Participant
June 1, 2023

Why is Photoshop thinking, that i'm under 18? I searched for 30 Minutes in Cloud-Account and on Adobe.com, but found no way to set the birth date or something.....

davescm
Community Expert
davescmCommunity ExpertCorrect answer
Community Expert
May 28, 2023

Sorry, as explained in this help article, Generative Fill is restricted to users aged 18 and over.

https://helpx.adobe.com/uk/photoshop/using/generative-fill.html

 

Dave