Skip to main content
Participating Frequently
April 25, 2024
Question

Generative fill error

  • April 25, 2024
  • 1 reply
  • 225 views

Hello. I'm having problems with the official version of Photoshop
I updated to the latest version at Creative Cloud and am having an error when using Generative fill.
Just stop here (Pts don't hang, "Cancel" still uses normal Pts)
I have tried installing the latest pts Beta and can still use Generative fill normally

This topic has been closed for replies.

1 reply

Sameer K
Community Manager
Community Manager
May 13, 2024

Hey, @Gucci1102. Welcome to the Photoshop Community. I've reviewed the account you've used to log in to the community, and I found active subscriptions.

 

However, you've exhausted your Generative credit balance in your account. Generative credit counts reset each month. After the plan-specific number of generative credits is reached, you can keep taking generative AI actions to create vector graphics or standard-resolution images*, but using those generative AI features may be slower.

 

Head here to learn more: https://adobe.ly/3yao39j

Thanks! 

Sameer K