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Known Participant
February 18, 2025
Question

generative fill not working

  • February 18, 2025
  • 1 reply
  • 224 views

why an error??

1 reply

PECourtejoie
Community Expert
Community Expert
February 18, 2025

Hi, did it work before for you? Is Photoshop up to date? Your internet is up and running?
firefly is up: https://status.adobe.com/cloud/creative_cloud did you check a troubleshooting guide such as: https://www.psdvault.com/photoshop-error-fixes/how-to-fix-error-occurred-during-image-generation-issue-photoshop-generative-fill/ 

Known Participant
February 18, 2025
never used it,
but my photoshop is up to date and
my internet is connected

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CShubert
Community Manager
Community Manager
February 18, 2025

@devorah_9121 do you know if you have an issue with your Adobe subscription? Looking it up it appears you have two and both are in canceled state.  Please confirm the email you are using here is the same for your Adobe subs and we will try to see what might be happening.

 

Thanks,

Cory - Photoshop Product Manager