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Participant
July 14, 2024
Answered

Generatve Fill greyed out (PS 25.9.1)

  • July 14, 2024
  • 2 replies
  • 457 views

Hello,

I use PS 25.9.1.

Generative Fill is greyed out.

I opened Behance to enter my birth date. I restarted, still no generative fill.

It worked some weeks ago. What happened ?

No other PS version installed on the computer (W10)

 

Any idea ?

 

Thank you.

This topic has been closed for replies.
Correct answer Peru Bob

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/adobecare

2 replies

Participant
July 25, 2024

No solution ? I still does not work !

I am so angry to pay for an application and the editor cannont help for this problem

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
July 25, 2024

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/adobecare

Participant
July 15, 2024

Tried everything. Worked last use. Adobe gonna Adobe.