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2

Getting Error Message while exporting for web in Photoshop 2020

New Here ,
Jan 02, 2020 Jan 02, 2020

Adobe Save for Web Error: Could not complete this operation. An unknown operating system error has occurred.

 

HOW do I solve this?

 

Thanks!

Lori

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Adobe
Jan 02, 2020 Jan 02, 2020

Hi Lori, 

 

We are sorry about the issue you are facing with Photoshop 2020 while trying to Save for Web.

 

Would you mind going to the System Preferences for Mac then navigate to Security and Privacy > select the Privacy Tab > Select Accessibility from the list on the left and add Photoshop to the list. Also, grant Photoshop permissions to the Files and Folders then restart the computer to check if that helps.

 

You can also try to reset the preferences of Photoshop to check if that helps. You can check the steps in the link mentioned below.

https://helpx.adobe.com/in/photoshop/using/preferences.html

 

Note: Please take a backup of your Actions, Presets, Plug-ins, etc. before resetting the Preferences.

 

Regards,

Akash

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New Here ,
Jan 04, 2020 Jan 04, 2020

Hi Akash,

 

I'm having the same issue as Lori and I tried all the troubleshooting methods your provided. Nothing has worked and I'm still getting the issue with the error message. 

 

Any thoughts? Is this a known issue?

Screen Shot 2020-01-05 at 2.35.37 AM.png

Thanks,

 

Ryan

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New Here ,
Jan 09, 2020 Jan 09, 2020

I have the same issue, I've tried to follow the Akash's steps but don't solve it. Any idea what I have to do???

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New Here ,
Jan 09, 2020 Jan 09, 2020
LATEST

Same here. Nothing working. Ugh. 

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