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Hello,
When I export JPEG or PNG or "save for web (legacy)", I have some rectangle that appear on my image, and they are not in Photoshop.
I have created this image, with a comp card (a group of layers), then I have rotated the group of the comp card.
In photoshop (print screen):
If I export as JPEG or PNG
If I export "Save for WEB (Legacy)
Do you know this problem?
Is it a workarround existing?
Thank you in advance for your help.
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Could you please post a screenshot taken at View > 100% with the pertinent Panels (Layers, Channels, Options Bar, …) visible?
Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?
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Hello,
Thank you for your reply.
I will try it.
I was a bit tired the other day, so I couldn't search.
I suppose that is coming from the shadow applied before rotating the group.
I unset all the layer to identify from which it's coming, see the print screen.
The view of Photoshop:
Result after "Save as JPEG":
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I did the change in the preferences.
I restarted Photoshop.
No improvement.
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As I was supposing, the problem is created by the "Drop shadow":
In Photoshop, Drop shadow unactivated:
Save as JPEG
The problem is not there anymore:
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My settings for the Drop Shadow
I will try to delete it and recreate it with same settings.
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I deleted the effect.
I recreated it.
I set the same settings.
Same problem.
I change settings, like angle, layer Knock ... or anti-aliased.
Same issue
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I thought it was coming from the "Drop shadow", but not.
When I remove it, the background is white in JPEG, so the ghost white rectangle is not visible, but he is here.
I discover it because I replaced the "Drop shadow" by another layer with a black rectangle + gaussian blur.
So I added a solid color layer (Red)
And we can see clearly, that's coming from my simple rectangle that got a rotation in the group.
But I really have no explanation.
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I forgot to attach the JPEG:
Problem still here.
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I think the problem was coming from the fact my big white rectangle was on a "filled layer" (I don't know what that mean). But it looks like a BUG.
My workarround:
1) unshow all layers except the one of my big white rectagle. select its layer.
2) I have selected my big white rectangle with "Quick selection tool"
3) Edit > Copy Merged
4) In a new layer: Paste Special > Paste in place
My new layer doesn't look like the original one. The original one has a small kind of rectangle in the corner.
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And the result is good now:
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What is the exact Photoshop version?
So far I could not reproduce the issue, but the important thing is you found a work-around.
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Hello,
The version is the last one: Adobe Photoshop Version: 22.1.0 20201125.r.94 2020/11/25
at least, it says that i'm up2date.
It will be good if I can give the file to adobe, to fix the bug.
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If you can reproduce the issue reliably please post a report over on
that’s the official and monitored place for Photoshop Bug Reports.
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I just found and did it before your message.
Thank you so much that you took time to help.
Happy new year