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Participating Frequently
September 27, 2019
Answered

GIF sticker trouble

  • September 27, 2019
  • 2 replies
  • 2009 views

Hi all. I'm attempting my first animated gif sticker and am hung up. When I play the animation from the timeline it looks great, but when I go to export/preview for web, it looks like every layer shows in every subsequent frame, which I don't want (the glass should fall but not leave behind a trail). What am I missing?

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Correct answer Kevin Stohlmeyer

Try selecting your frames and right-click>Dispose for each one (Save a copy before you do this) then try to export again.

2 replies

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
September 27, 2019

Try selecting your frames and right-click>Dispose for each one (Save a copy before you do this) then try to export again.

Participating Frequently
September 27, 2019
That did the trick! Thank you!!
Kevin Stohlmeyer
Community Expert
Community Expert
September 27, 2019
Be sure to mark the answer as correct. Thank you!
Kevin Stohlmeyer
Community Expert
Community Expert
September 27, 2019

Try exporting and opening in a different browser - it looks like your layers are hidden as expected.

Otherwise try changing the transparency setting and re-exporting.

Participating Frequently
September 27, 2019
Seems to behave the same regardless of browser. What transparency setting are you referring to?
Kevin Stohlmeyer
Community Expert
Community Expert
September 27, 2019
If you look in the save for web there is a check box for transparency. You could also click the preview button in the lower right to see it before you commit.