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herraj67567573
Participant
May 8, 2021
Answered

GPU acceleration greyed out (Ryzen 7 4800U, Vega 8)

  • May 8, 2021
  • 1 reply
  • 4597 views

I am using a ThinkPad E14 Gen 2, with the Ryzen 7 4800U and integrated Vega 8 graphics.

 

The option for using GPU acceleration is greyed out. I looked on the internet how to fix it, but nothing so far has worked (reinstalling and updating drivers, enabling the old GPU support, removing the sniffer.exe file, etc.)

 

Is it the lack of VRAM which causes this problem, as Vega 8 has 512mb of video memory? I think that when the video memory fills, the GPU can also use the system memory. My laptop has 16gb of it, which I think is plenty enough for Photoshop.

 

I remember using Photoshop on an Intel HD 620 with hardware acceleration enabled. In my understanding Vega 8 is more powerful than HD 620, so I'm a bit confused why this isn't working.

 

Could it be that Photoshop just lacks the support for integrated AMD graphics?

This topic has been closed for replies.
Correct answer Ged_Traynor

Hi

If you're using Photoshop version 22.3.1, the system requirements have changed relating to the GPU

https://helpx.adobe.com/photoshop/system-requirements.html

Photoshop now requires a minimum of 2GB of VRam

 

Also a lot of people are having issues relating to GPU detection in version 22.3.1, rolling back to version 22.3 seems to resolve the issue

1 reply

Ged_Traynor
Community Expert
Ged_TraynorCommunity ExpertCorrect answer
Community Expert
May 8, 2021

Hi

If you're using Photoshop version 22.3.1, the system requirements have changed relating to the GPU

https://helpx.adobe.com/photoshop/system-requirements.html

Photoshop now requires a minimum of 2GB of VRam

 

Also a lot of people are having issues relating to GPU detection in version 22.3.1, rolling back to version 22.3 seems to resolve the issue

herraj67567573
Participant
May 8, 2021

Thanks for the help, I'm reverting to the last version right now.

 

Does this mean I'm now stuck with the 22.3 verison?

 

 

Ged_Traynor
Community Expert
Community Expert
May 8, 2021

According to page 3 on this thread Adobe are working on a fix, PS can't detect GPU

That been said your GPU is still well below the current system requirements, so the fix may or may not help in your situation