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A
Afterimage
Inspiring
January 15, 2022
Question

GPU Compatibility

  • January 15, 2022
  • 4 replies
  • 378 views

In PS 23.1 Help > GPU>Compatibility my Graphics Card is compatible with Monterey OS. Yet when I open an image from LR 11.1 to PS in comes in as a checkerboard. Its not consistent: somethimes it comes in ok and other times a checherboard. Adobe says its my Graphics Card and PS says it is not. 

This topic has been closed for replies.

4 replies

A
AfterimageAuthor
Inspiring
January 22, 2022

No issues yet so it must be something in preferences. 

A
AfterimageAuthor
Inspiring
January 22, 2022

How do I get the preferences to you?

A
AfterimageAuthor
Inspiring
January 22, 2022

I moved preferences>settings 2022 to the desktop and opened a few images without an issue. The checkerboard look does not happen all the time so I am not sure this worked but it did for the few images I opened. 

What do I do next? Put my settings back so my PS looks like it did before the change?

J
J453
Legend
January 16, 2022

First: Restore your preferences using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
Does it work correctly?
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.
If it does solve the problem, I would like to get the folder of settings to try and figure out what is bad with them.

 

Second, if restore prefs doesn't work: Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?

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