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Ifeoluwa23525941ukss
Participant
March 10, 2022
Answered

GPU issues (Macbook Air M1)

  • March 10, 2022
  • 1 reply
  • 891 views

Photoshop has been giving this prompt lately whenever i launch it.

 

"Photoshop has encountered a problem with the display driver, and has temporarily disabled enhancements which use the graphics hardware."

 

And i can hardly do anything without the screen going all white till i am done with the brush stroke or some other functions. I have reset preferences and also upgraded my iOS, worked for a bit but has started again in recent days.

 

Thanks for your help.

This topic has been closed for replies.
Correct answer Ged_Traynor

You need to update Photoshop to the most recent version.

Photoshop version 2020 is not compatible or supported to run on Monterey,

https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-monterey.html

 You can upgrade to version 2021 or 2022 from the Creative Cloud app as part of your subscription

1 reply

Ged_Traynor
Community Expert
Ged_TraynorCommunity Expert
Community Expert
March 10, 2022

Hi

Have you tried updating to the most recent version of Photoshop from the Creative Cloud app, also what version of MacOS do you have on your system

I
Ifeoluwa23525941ukssAuthor
Participant
March 10, 2022

I.m on Monterey and i use Photoshop 2020

Ged_Traynor
Community Expert
Ged_TraynorCommunity ExpertCorrect answer
Community Expert
March 10, 2022

You need to update Photoshop to the most recent version.

Photoshop version 2020 is not compatible or supported to run on Monterey,

https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-monterey.html

 You can upgrade to version 2021 or 2022 from the Creative Cloud app as part of your subscription

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