A

Anonymous

Question

GPU Mode

Forum|Forum|2 years ago
August 31, 2023
2 replies
1277 views

Hello community.

If I select 'GPU Mode' in the pop-up menu at the bottom left of the image window in Photoshop, I am being displayed "Legacy OpenGL".

Is this normal on an HP Z4 G4 workstation with an NVIDIA 3060 12GB from Gigabyte as GPU ? Thanks.

Windows

This topic has been closed for replies.

AxelMatt

Community Expert

I've never seen such a message.

What has been set in the Preferences in the performace section? Is the option "Use Graphic Prozessor" activated?

Maybe you can post your Photoshop system info. In Photoshop goto Help > System Info and hit the copy button. Then paste the entire informations into this thread.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

A

Anonymous

This is what I'm talking about (see photo). Not sure what yopu mean by "never seeing such a message". What does it display on your system ?

"Use graphics procesor is checked".

Under Help Menu , GPU Compatibility shows that everything is fine:

Pass: OpenGL available
Pass: OpenCL available
Pass: DirectX available
Pass: Direct X feature level 12.1 available, feature level 12.0 required
Pass: Above required VRAM (12129 MB of 1500 MB required)
GPU Detected: NVIDIA GeForce RTX 3060 (NVIDIA)

Photoshop works fine.

AxelMatt

Community Expert

... Not sure what yopu mean by "never seeing such a message"....

By @30107457

I mean it like I wrote it: I've never seen the message on my system.

What does it display on your system ?

By @30107457

This is was shown on my system (screenshots are from a German version.) It's a 7 years old graphic card with the latest drivers (536.99) on Windows 10 22H2.

Here you'll find more informations: Photoshop graphics processor (GPU) card FAQ (adobe.com)

You shown message Legacy OpenGL means that Photoshop uses the previous generation of GPU technology. Ideally, Windows users would see D3D12. You use a modern graphic card and with the recent driver PS should use the recent GPU technology. Anything on your system blocked it.

For the first I would try a clean Nvidia driver reinstallation. Is your system up-to-date? All recent updates, patches and so on for the operating system and the hardware devices are installed?

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

AxelMatt

Community Expert

Do you have install the recent Studio version of the graphic driver? If no, goto Nvidia's website and download the latest version. Please don't use the Game Ready version.

You can also try to deactivate the CPU internal graphic card. see step 7 under the "Windows GPU and graphics driver troubleshooting steps" section in the linked document

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues (adobe.com)

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

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Anonymous

First, thanks for taking your time to reply.

I have the Studio Driver installed not Game-Ready. Version is 536.99 which appears to be the latest one.

There is no CPU internal graphics card on my HP Z4 G4 as it features a mainboard with a Xeon-W series processor.

Should I understand by your answer that it is NOT normal to have Legacy OpenGL displayed as CPU mode ?

A

Anonymous

Corrections: "There is no CPU internal graphics card on my HP Z4 G4" I meant to say that there is no internal graphics on my motherboard. I only have the dedicated RTX 3060.

I meant "Legacy OpenGL displayed as GPU mode" not CPU mode as I wrote.

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