Participant

Answered

GPU not actually working properly

Forum|Forum|8 years ago
April 17, 2018
3 replies
598 views

I'm not 100% this is the right place for bug reports so please tell me if I should post this somewhere else instead, thanks.

Photoshop detects my GPU correctly but only uses it if i create a file on the screen plugged to the graphics card.

So for example if I create or open a file on screen 1 and move it to screen 2, screen 2 will be using GPU even though it's plugged to the motherboard. However if I open a file with Photoshop being in screen 2, it'll be using CPU no matter where we move photoshop.

So some tabs/files will work on GPU and others on CPU, even though GPU usage is checked!

If this is unclear I tried to make a quick video to detail this here : https://youtu.be/Wo-pQ9NaIag

It might be a little subtle, so maybe turn on 1080p to see how pixelated the line actually is.

Also I'm on windows 8.1.

This topic has been closed for replies.

Correct answer Melonon

Thank you again Dave and D Fosse for your help and time

The problem got fixed by (as suggested by D Fosse) plugging the tablet into the graphic card as well and restarting my computer, I actually had a configuration issue that got fixed.

Thanks again! Have a good day.

M

MelononAuthorCorrect answer

Participant

Thank you again Dave and D Fosse for your help and time

The problem got fixed by (as suggested by D Fosse) plugging the tablet into the graphic card as well and restarting my computer, I actually had a configuration issue that got fixed.

Thanks again! Have a good day.

D Fosse

Community Expert

melonon wrote
screen 2 will be using GPU even though it's plugged to the motherboard.

Is there any particular reason you can't plug both screens to the video card?

If a screen is plugged to the motherboard, it will be fed off the integrated Intel adapter. There has to be one, otherwise there wouldn't be a connector on the motherboard at all.

That a screen can be plugged to the mainboard, and still use the graphics card, defies all logic. I can't imagine how that could work...?

Normally dual graphics won't work at all, or crash, or BSOD.

M

MelononAuthor

Participant

Thanks for the answer D Fosse, I can't plug the 2 screens on the graphic card because it seems it doesn't handle it.

The tablet is capable of using the graphic card though as proved by opening a file on the first screen then moving photoshop to the tablet screen and having it work like the GPU would do it.

D Fosse

Community Expert

OK. This still doesn't make much sense to me, but maybe it does to someone else.

But any reasonably current graphics card should be able to handle 2 screens. That's sort of bare minimum these days. The only exception is if these two screens are both 4K or 5K.

Nothing personal in the system info, just the basic technical configuration of your system and Photoshop. Here's mine:

Adobe Photoshop Version: 19.1.3 20180323.r.293 2018/03/23: 1163761 x64

Number of Launches: 28

Operating System: Windows 7 64-bit

Version: 7 SP1 6.1.7601.24059

System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading

Physical processor count: 4

Logical processor count: 8

Processor speed: 3602 MHz

Built-in memory: 32717 MB

Free memory: 2 MB

Memory available to Photoshop: 29546 MB

Memory used by Photoshop: 81 %

Alias Layers: Disabled.

Modifier Palette: Disabled.

Highbeam: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

OpenCL crashed on 23.10.2017 at 14:19:24 (Initializing OpenCL and OpenCL enabled features)

Display: 1

Display Bounds: top=0, left=0, bottom=1200, right=1920

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Basic

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=1

NumNativeGPUs=0

glgpu[0].GLVersion="4.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=2048

glgpu[0].GLName="NVIDIA Quadro P600"

glgpu[0].GLVendor="NVIDIA Corporation"

glgpu[0].GLVendorID=4318

glgpu[0].GLDriverVersion="23.21.13.9133"

glgpu[0].GLRectTextureSize=32768

glgpu[0].GLRenderer="Quadro P600/PCIe/SSE2"

glgpu[0].GLRendererID=7346

glgpu[0].HasGLNPOTSupport=1

glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"

glgpu[0].GLDriverDate="20180322000000.000000-000"

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

clgpu[0].CLPlatformVersion="1.2"

clgpu[0].CLDeviceVersion="1.2 CUDA"

clgpu[0].IsIntegratedCLGPU=0

clgpu[0].CLMemoryMB=2048

clgpu[0].CLName="Quadro P600"

clgpu[0].CLVendor="NVIDIA Corporation"

clgpu[0].CLVendorID=4318

clgpu[0].CLDriverVersion="391.33"

clgpu[0].CLBandwidth=5.21664e+10

clgpu[0].CLCompute=479.202

License Type: Subscription

Serial number: 91190756113754924728

GUIDBucket:

Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\

Temporary file path: C:\Users\DAG~1.FOS\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

T:\, 223,6G, 194,9G free

C:\, 465,7G, 321,0G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

Installed components:

A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112

ACE.dll ACE 2017/11/22-18:28:12 79.589342 79.589342

AdbePM.dll PatchMatch 2016/11/03:19:48:57 1.578146 1.578146

AdobeLinguistic.dll Adobe Linguisitc Library 10.0.0

AdobeOwl.dll Adobe Owl 5.2.11

AdobePDFL.dll PDFL 2017/10/31-06:12:59 79.250229 79.250229

AdobePIP.dll Adobe Product Improvement Program 7.4.1.109.46827

AdobeSVGAGM.dll AdobeSVGAGM 79.588619 79.588619

AdobeXMP.dll Adobe XMP Core 2017/07/13-01:06:39 79.160924 79.160924

AdobeXMPFiles.dll Adobe XMP Files 2017/07/13-01:06:39 79.160924 79.160924

AdobeXMPScript.dll Adobe XMP Script 2017/07/13-01:06:39 79.160924 79.160924

adobe_caps.dll Adobe CAPS 10,0,0,6

AGM.dll AGM 2017/11/22-18:28:12 79.589342 79.589342

ahclient.dll AdobeHelp Dynamic Link Library 3.0.0.6

AIDE.dll AIDE 2016/05/27-01:08:49 79.574279 79.574279

amtlib.dll AMTLib (64 Bit) 10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8) 1.000000

ARE.dll ARE 2017/11/22-18:28:12 79.589342 79.589342

AXE8SharedExpat.dll AXE8SharedExpat 2015/03/13-23:40:54 79.562390 79.562390

AXEDOMCore.dll AXEDOMCore 2015/03/13-23:40:54 79.562390 79.562390

Bib.dll BIB 2017/11/22-18:28:12 79.589342 79.589342

BIBUtils.dll BIBUtils 2017/11/22-18:28:12 79.589342 79.589342

boost_date_time.dll photoshopdva 11.1.0

boost_filesystem.dll photoshopdva 11.1.0

boost_signals.dll photoshopdva 11.1.0

boost_system.dll photoshopdva 11.1.0

boost_threads.dll photoshopdva 11.1.0

cg.dll NVIDIA Cg Runtime 3.0.00007

cgGL.dll NVIDIA Cg Runtime 3.0.00007

CITThreading.dll Adobe CITThreading 2.1.0.1 2.1.0.1

CoolType.dll CoolType 2017/11/22-18:28:12 79.589342 79.589342

CRClient.dll Adobe Crash Reporter Client DLL 1.6.3.0

dnssd.dll Bonjour 3,0,0,2

dvaaudiodevice.dll photoshopdva 11.1.0

dvacore.dll photoshopdva 11.1.0

dvacrashhandler.dll Adobe Audition CC 2017 10.0.0

dvamarshal.dll photoshopdva 11.1.0

dvamediatypes.dll photoshopdva 11.1.0

dvametadata.dll photoshopdva 11.1.0

dvametadataapi.dll photoshopdva 11.1.0

dvametadataui.dll photoshopdva 11.1.0

dvaplayer.dll photoshopdva 11.1.0

dvatransport.dll photoshopdva 11.1.0

dvaui.dll photoshopdva 11.1.0

dvaunittesting.dll photoshopdva 11.1.0

dynamiclink.dll photoshopdva 11.1.0

ExtendScript.dll ExtendScript 2017/08/31-12:13:14 81.1150526 81.1150526

icucnv40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339

icudt40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339

icuuc40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339

igestep30.dll IGES Reader 9.3.0.113

imslib.dll IMSLib DLL 10.0.0.22

JP2KLib.dll JP2KLib 2017/10/31-01:22:04 79.268591 79.268591

libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)

libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0

libmmd.dll Intel(R) C/C++/Fortran Compiler 17.0.0

LogSession.dll LogSession 7.4.1.109.46827

mediacoreif.dll photoshopdva 11.1.0

MPS.dll MPS 2017/10/31-01:22:04 79.588396 79.588396

pdfsettings.dll Adobe PDFSettings 1.04

Photoshop.dll Adobe Photoshop CC 2018 19.1.3

Plugin.dll Adobe Photoshop CC 2018 19.1.3

PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 8.5.0

PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 8.5.0.87

PSArt.dll Adobe Photoshop CC 2018 19.1.3

PSCloud.dll 1.0.0.1

PSViews.dll Adobe Photoshop CC 2018 19.1.3

SCCore.dll ScCore 2017/08/31-12:13:14 81.1150526 81.1150526

SVGRE.dll SVGRE 79.586793 79.586793

svml_dispmd.dll Intel(R) C/C++/Fortran Compiler 17.0.0

tbb.dll Intel(R) Threading Building Blocks for Windows 2017, 0, 2017, 0118

tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2017, 0, 2017, 0118

TfFontMgr.dll FontMgr 9.3.0.113

TfKernel.dll Kernel 9.3.0.113

TFKGEOM.dll Kernel Geom 9.3.0.113

TFUGEOM.dll Adobe, UGeom© 9.3.0.113

updaternotifications.dll Adobe Updater Notifications Library 10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 10.0.0.1

VulcanControl.dll Vulcan Application Control Library 5.3.0.16

VulcanMessage5.dll Vulcan Message Library 5.3.0.16

WinRTSupport.dll Adobe Photoshop Windows RT Support 19.0.0.0

WRServices.dll WRServices Thu June 21 2017 12:26:24 Build 0.22473 0.22473

wu3d.dll U3D Writer 9.3.0.113

Required plug-ins:

3D Studio 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

Accented Edges 19.1.3 - from the file “Filter Gallery.8bf”

Adaptive Wide Angle 19.1.3 - from the file “Adaptive Wide Angle.8bf”

Angled Strokes 19.1.3 - from the file “Filter Gallery.8bf”

Average 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Average.8bf”

Bas Relief 19.1.3 - from the file “Filter Gallery.8bf”

BMP 19.1.3 - from the file “Standard MultiPlugin.8bf”

Camera Raw 10.3 - from the file “Camera Raw.8bi”

Camera Raw Filter 10.3 - from the file “Camera Raw.8bi”

Chalk && Charcoal 19.1.3 - from the file “Filter Gallery.8bf”

Charcoal 19.1.3 - from the file “Filter Gallery.8bf”

Chrome 19.1.3 - from the file “Filter Gallery.8bf”

Cineon 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Cineon.8bi”

Clouds 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Clouds.8bf”

Collada 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

Color Halftone 19.1.3 - from the file “Standard MultiPlugin.8bf”

Colored Pencil 19.1.3 - from the file “Filter Gallery.8bf”

CompuServe GIF 19.1.3 - from the file “Standard MultiPlugin.8bf”

Conté Crayon 19.1.3 - from the file “Filter Gallery.8bf”

Craquelure 19.1.3 - from the file “Filter Gallery.8bf”

Crop and Straighten Photos 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “CropPhotosAuto.8li”

Crop and Straighten Photos Filter 19.1.3 - from the file “Standard MultiPlugin.8bf”

Crosshatch 19.1.3 - from the file “Filter Gallery.8bf”

Crystallize 19.1.3 - from the file “Standard MultiPlugin.8bf”

Cutout 19.1.3 - from the file “Filter Gallery.8bf”

Dark Strokes 19.1.3 - from the file “Filter Gallery.8bf”

De-Interlace 19.1.3 - from the file “Standard MultiPlugin.8bf”

Dicom 19.1.3 - from the file “Dicom.8bi”

Difference Clouds 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Clouds.8bf”

Diffuse Glow 19.1.3 - from the file “Filter Gallery.8bf”

Displace 19.1.3 - from the file “Standard MultiPlugin.8bf”

Dry Brush 19.1.3 - from the file “Filter Gallery.8bf”

Eazel Acquire 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “EazelAcquire.8ba”

Entropy 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

Export Color Lookup Tables 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Export3DLUT.8be”

Extrude 19.1.3 - from the file “Standard MultiPlugin.8bf”

FastCore Routines 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “FastCore.8bx”

Fibers 19.1.3 - from the file “Standard MultiPlugin.8bf”

Film Grain 19.1.3 - from the file “Filter Gallery.8bf”

Filter Gallery 19.1.3 - from the file “Filter Gallery.8bf”

Flash 3D 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

Fresco 19.1.3 - from the file “Filter Gallery.8bf”

Glass 19.1.3 - from the file “Filter Gallery.8bf”

Glowing Edges 19.1.3 - from the file “Filter Gallery.8bf”

Google Earth 4 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

Grain 19.1.3 - from the file “Filter Gallery.8bf”

Graphic Pen 19.1.3 - from the file “Filter Gallery.8bf”

Halftone Pattern 19.1.3 - from the file “Filter Gallery.8bf”

Halide Bottlenecks 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “HalideBottlenecks.8bx”

HDRMergeUI 19.1.3 - from the file “HDRMergeUI.8bf”

HSB/HSL 19.1.3 - from the file “Standard MultiPlugin.8bf”

IFF Format 19.1.3 - from the file “Standard MultiPlugin.8bf”

IGES 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

Ink Outlines 19.1.3 - from the file “Filter Gallery.8bf”

JPEG 2000 19.1.3 - from the file “JPEG2000.8bi”

Kurtosis 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

Lens Blur 19.1.3 - from the file “Lens Blur.8bf”

Lens Correction 19.1.3 - from the file “Lens Correction.8bf”

Lens Flare 19.1.3 - from the file “Standard MultiPlugin.8bf”

Liquify 19.1.3 - from the file “Liquify.8bf”

Matlab Operation 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “ChannelPort.8bf”

Maximum 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

Mean 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

Measurement Core 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “MeasurementCore.8me”

Median 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

Mezzotint 19.1.3 - from the file “Standard MultiPlugin.8bf”

Minimum 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

MMXCore Routines 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “MMXCore.8bx”

Mosaic Tiles 19.1.3 - from the file “Filter Gallery.8bf”

Multiprocessor Support 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “MultiProcessor Support.8bx”

Neon Glow 19.1.3 - from the file “Filter Gallery.8bf”

Note Paper 19.1.3 - from the file “Filter Gallery.8bf”

NTSC Colors 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “NTSC Colors.8bf”

Ocean Ripple 19.1.3 - from the file “Filter Gallery.8bf”

OpenEXR 19.1.3 - from the file “Standard MultiPlugin.8bf”

Paint Daubs 19.1.3 - from the file “Filter Gallery.8bf”

Palette Knife 19.1.3 - from the file “Filter Gallery.8bf”

Patchwork 19.1.3 - from the file “Filter Gallery.8bf”

Paths to Illustrator 19.1.3 - from the file “Standard MultiPlugin.8bf”

PCX 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “PCX.8bi”

Photocopy 19.1.3 - from the file “Filter Gallery.8bf”

Photoshop 3D Engine 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Photoshop3DEngine.8bi”

Photoshop Touch 19.0 - from the file “PSDX.8bi”

Picture Package Filter 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “ChannelPort.8bf”

Pinch 19.1.3 - from the file “Standard MultiPlugin.8bf”

Pixar 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Pixar.8bi”

Plaster 19.1.3 - from the file “Filter Gallery.8bf”

Plastic Wrap 19.1.3 - from the file “Filter Gallery.8bf”

PLY 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

Pointillize 19.1.3 - from the file “Standard MultiPlugin.8bf”

Polar Coordinates 19.1.3 - from the file “Standard MultiPlugin.8bf”

Portable Bit Map 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “PBM.8bi”

Poster Edges 19.1.3 - from the file “Filter Gallery.8bf”

PRC 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

Radial Blur 19.1.3 - from the file “Standard MultiPlugin.8bf”

Radiance 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Radiance.8bi”

Range 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

Render Color Lookup Grid 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Export3DLUT.8be”

Reticulation 19.1.3 - from the file “Filter Gallery.8bf”

Ripple 19.1.3 - from the file “Standard MultiPlugin.8bf”

Rough Pastels 19.1.3 - from the file “Filter Gallery.8bf”

Save for Web 19.1.3 - from the file “Save for Web.8be”

ScriptingSupport 19.1.3 - from the file “ScriptingSupport.8li”

Shake Reduction 19.1.3 - from the file “Shake Reduction.8bf”

Shear 19.1.3 - from the file “Standard MultiPlugin.8bf”

Skewness 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

Smart Blur 19.1.3 - from the file “Standard MultiPlugin.8bf”

Smudge Stick 19.1.3 - from the file “Filter Gallery.8bf”

Solarize 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Solarize.8bf”

Spaces 19.1.3 - from the file “Spaces.8li”

Spatter 19.1.3 - from the file “Filter Gallery.8bf”

Spherize 19.1.3 - from the file “Standard MultiPlugin.8bf”

Sponge 19.1.3 - from the file “Filter Gallery.8bf”

Sprayed Strokes 19.1.3 - from the file “Filter Gallery.8bf”

Stained Glass 19.1.3 - from the file “Filter Gallery.8bf”

Stamp 19.1.3 - from the file “Filter Gallery.8bf”

Standard Deviation 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

StarFilter Pro 4 4.4.0.0 - from the file “StarFilterPro4X64.8bf”

STL 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

Sumi-e 19.1.3 - from the file “Filter Gallery.8bf”

Summation 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

Targa 19.1.3 - from the file “Standard MultiPlugin.8bf”

Texturizer 19.1.3 - from the file “Filter Gallery.8bf”

Tiles 19.1.3 - from the file “Standard MultiPlugin.8bf”

Torn Edges 19.1.3 - from the file “Filter Gallery.8bf”

Twirl 19.1.3 - from the file “Standard MultiPlugin.8bf”

U3D 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

Underpainting 19.1.3 - from the file “Filter Gallery.8bf”

Vanishing Point 19.1.3 - from the file “VanishingPoint.8bf”

Variance 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

Virtual Reality Modeling Language | VRML 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

Water Paper 19.1.3 - from the file “Filter Gallery.8bf”

Watercolor 19.1.3 - from the file “Filter Gallery.8bf”

Wave 19.1.3 - from the file “Standard MultiPlugin.8bf”

Wavefront|OBJ 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

WIA Support 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “WIASupport.8li”

Wind 19.1.3 - from the file “Standard MultiPlugin.8bf”

Wireless Bitmap 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “WBMP.8bi”

ZigZag 19.1.3 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

com.adobe.inapp.purchase 2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”

com.adobe.Butler.backend 2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

Libraries 2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”

New Document 2.1.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_CMDN_EXTENSION_2_1_1_004\fnft.html”

Start 2.1.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_2_1_1_076\index.html”

Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

Export As 3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

Installed TWAIN devices: NONE

davescm

Community Expert

Hi

I had difficulty seeing the issue - however, with both screens plugged in, can you go to Help >System Info and click copy - then paste the info here

Dave

M

MelononAuthor

Participant

Thanks for taking the time to help Dave, I'm sorry though I don't feel comfortable sharing personal information.

If I can help you fix this bug in any other way please tell me.

davescm

Community Expert

It wasn't personal info I was asking for. As a moderator, if I see personal info displayed in a post I remove it. However, the Photoshop system info shows the set up of Photoshop on your PC. I don't believe there is a bug, but rather a problem with the set up, for example the use of multiple GPUs.

Dave

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