GPU Out or Memory Error when Using Photoshop 2024

Forum|Forum|1 year ago
May 21, 2024
5 replies
1066 views

I have been using Photoshop 2024 on my Desktop for almost 2 years and things were working fine. I have not added any new hardware or software except for the usual updates for Window 11 and Adobe. However, in the last 3 days, whenever I use CameraRAW (in particular, the denoise), the Remove Tool or Generative fill in Photoshop, I will encounter a GPU out fo memory error and the application will hang and trys to restart.

I have tried uninstalling Photoshop and reinstall, even tried using another Graphics Card but no success. I even turned of the GPU in Photoshop and will get a ... encountered GPU error message instead.

I would greatly appreciate some assistance in this matter. Thanks.

Others

This topic has been closed for replies.

J E L

Community Expert

@Wai Munn, have you tried this yet? In Photoshop, go to Preferences > Image Processing > Enhance Detail Processing and change the method. If you have it set to Faster, switch to More stable. Then, restart Photoshop to see if that helps.

G

gweir1

Participant

This is happening to me too! Did you find a solution?

W

Wai MunnAuthor

Participant

Had to do a clean installation of Windows before installing Photoshop 2024
again to fix the problem.

Y

Yoonjik_Bae

Participant

did you installed again windows11? was it fixed? i have just same problem. plz help me.

D Fosse

Community Expert

...and in addition to system info, it could be interesting to see this when the error occurs:

Ged_Traynor

Community Expert

@Wai Munn can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

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