GPU Out or Memory Error when Using Photoshop 2024

[Wai Munn]

I have been using Photoshop 2024 on my Desktop for almost 2 years and things were working fine. I have not added any new hardware or software except for the usual updates for Window 11 and Adobe. However, in the last 3 days, whenever I use CameraRAW (in particular, the denoise), the Remove Tool or Generative fill in Photoshop, I will encounter a GPU out fo memory error and the application will hang and trys to restart.

I have tried uninstalling Photoshop and reinstall, even tried using another Graphics Card but no success. I even turned of the GPU in Photoshop and will get a ... encountered GPU error message instead.

I would greatly appreciate some assistance in this matter. Thanks.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

[Ged_Traynor]

@Wai Munn can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread

[D Fosse]

...and in addition to system info, it could be interesting to see this when the error occurs:

[gweir1]

This is happening to me too!  Did you find a solution?

[Wai Munn]

Had to do a clean installation of Windows before installing Photoshop 2024
again to fix the problem.

[Yoonjik_Bae]

did you installed again windows11? was it fixed? i have just same problem. plz help me.

[J E L]

@Wai Munn, have you tried this yet? In Photoshop, go to Preferences > Image Processing > Enhance Detail Processing and change the method. If you have it set to Faster, switch to More stable. Then, restart Photoshop to see if that helps.