Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Gradient tool program error

New Here ,
Mar 18, 2025 Mar 18, 2025

PS error.jpeg

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This issue keeps coming back and I'm getting frustrated. Everytime when I want to use the gradient tool, it shows this error and when clicking OK PS shuts down without saving.

 

I can select the gradient tool and place it, but when I want to make changes to the gradient this happens. Doesn't matter what change I would like to make, when working in the gradient always an error and shutting down.  I did reset my tools and it didn't show the error first time trying, but then again the issue was back. Resetting the tools doesn't work anymore.

 

Systeminfo:

Adobe Photoshop Version: 25.12.1 20241213.r.994 e7ca8b4 x64
Number of Launches: 41
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.26100.3476
System architecture: Intel CPU Family:6, Model:10, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-VNNI, HybridCPU(6:4), HyperThreading
Physical processor count: 10
Logical processor count: 16
Processor speed: 2688 MHz
Built-in memory: 16011 MB
Free memory: 11717 MB
Memory available to Photoshop: 11785 MB
Memory used by Photoshop: 80 %
Crash Handler: Adobe
DCX Version: 7.24.8
SAM SDK Version: 9.1.0.1-fio
ACP.local Status:
- SDK Version: 4.0.0.3
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.4.0.31
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.4
OpenColorIO version: 2.3.2
C2PA library version: adobe_c2pa/0.12.2 c2pa-rs/0.32.5
NGL Version: 1.38.0.10
Chalkboard: Disabled.
Chalkboard Doc Create: Disabled.
D3D12Warp renderer: Disabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
Image tile size: 1024K
Image cache levels: 6
Font Preview: Large
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: NVIDIA GeForce RTX 4050 Laptop GPU
GPUVendor: NVIDIA
NVIDIA GeForce RTX 4050 Laptop GPU UNKNOWN, NVIDIA
Intel(R) UHD Graphics UNKNOWN, INTEL
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 5,921 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.2
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (1920, 1200)
Display scale: 1
Main Display
Display Type: SDR
Display Profile: sRGB IEC61966-2.1
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\\Program Files\\Adobe\\Adobe Photoshop 2024\\sniffer.exe" -baseTimeMS=461753962 -comment=Photoshop Version: Adobe Photoshop 25.12.1 20241213.r.994 e7ca8b4 x64

[2 ms]
Start GetSnifferResult

[654 ms]
Start sniffer 2025-03-18 17:52:51
# Photoshop Version: Adobe Photoshop 25.12.1 20241213.r.994 e7ca8b4 x64
C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe -baseTimeMS=461753962 -comment=Photoshop Version: Adobe Photoshop 25.12.1 20241213.r.994 e7ca8b4 x64

{99 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,200)
Dimensions: (1,920 1,200)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4050 Laptop GPU index=0)

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 4050 Laptop GPU
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 5,921 MB
VRAM: 5,921 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,394 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2024-09-05 000000.000000-000
Driver age: 6 months
Driver version: 32.0.15.6109
Supports UMA: UNSUPPORTED
D3D-ID: 10401

Device 1
Name: Intel(R) UHD Graphics
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,522 MB
VRAM: 128 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,394 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2024-06-08 000000.000000-000
Driver age: 9 months
Driver version: 32.0.101.5542
Supports UMA: SUPPORTED
D3D-ID: 18083
End platform native
{355 ms}

{355 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 4050 Laptop GPU
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,438 MB
VRAM: 6,438 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 165 GB / s
Compute score: 3,690.36
Device name string: NVIDIA GeForce RTX 4050 Laptop GPU
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: Intel(R) UHD Graphics
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 7,418 MB
VRAM: 7,418 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 17 GB / s
Compute score: 556.754
Device name string: Intel(R) UHD Graphics
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{550 ms}

Exit code kExitNormal
End sniffer 2025-03-18 17:52:52
[kStatusNormal, kExitNormal]

[655 ms]
Finish RunAllAPIs

[658 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040214598723924489
GUIDBucket:
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (CompositingDocumentTabUI): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (DocumentGraph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2024\
Temporary file path: C:\Users\ilisk\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 952,4G, 247,3G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\

Installed components:
ACE.dll ACE 2024/10/22-08:52:55 116.ffc38a1 116.ffc38a1
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library 2d5dab2
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2024/11/07-21:37:39 116.958a1b6 116.958a1b6
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.bccf366 79.bccf366
AdobeXMP.dll Adobe XMP Core 2024/03/12-07:48:23 79.a6a6396 79.a6a6396
AdobeXMPFiles.dll Adobe XMP Files 2024/03/12-07:48:23 79.a6a6396 79.a6a6396
AdobeXMPScript.dll Adobe XMP Script 2024/03/12-07:48:23 79.a6a6396 79.a6a6396
AGM.dll AGM 2024/10/22-08:52:55 116.ffc38a1 116.ffc38a1
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2024/11/11-04:46:55 116.849b97e 116.849b97e
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 28.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2024/10/22-08:52:55 116.ffc38a1 116.ffc38a1
AXE8SharedExpat.dll AXE8SharedExpat 2024/03/14-06:02:47 79.0691bd1 79.0691bd1
AXEDOMCore.dll AXEDOMCore 2024/03/14-06:02:47 79.0691bd1 79.0691bd1
BIB.dll BIB 2024/10/22-08:52:55 116.ffc38a1 116.ffc38a1
BIBUtils.dll BIBUtils 2024/10/22-08:52:55 116.ffc38a1 116.ffc38a1
CoolType.dll CoolType 2024/10/22-08:52:55 116.ffc38a1 116.ffc38a1
CRClient.dll Adobe Crash Reporter Client DLL 16.7.0.202408221003_c7c60a5
DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll Adobe DVA 2024 24.2.0
dvaadameve.dll Adobe DVA 2024 24.2.0
dvaappsupport.dll Adobe DVA 2024 24.2.0
dvaaudiodevice.dll Adobe DVA 2024 24.2.0
dvaaudiodsp.dll Adobe DVA 2024 24.2.0
dvacore.dll Adobe DVA 2024 24.2.0
dvacrashhandler.dll Adobe DVA 2024 24.2.0
dvaeve.dll Adobe DVA 2024 24.2.0
dvaevefactory.dll Adobe DVA 2024 24.2.0
dvamarshal.dll Adobe DVA 2024 24.2.0
dvamediatypes.dll Adobe DVA 2024 24.2.0
dvametadata.dll Adobe DVA 2024 24.2.0
dvametadataapi.dll Adobe DVA 2024 24.2.0
dvametadataUI.dll Adobe DVA 2024 24.2.0
dvanet.dll Adobe DVA 2024 24.2.0
dvaplayer.dll Adobe DVA 2024 24.2.0
dvascripting.dll Adobe DVA 2024 24.2.0
dvatemporalxmp.dll Adobe DVA 2024 24.2.0
dvatexteditor.dll Adobe DVA 2024 24.2.0
dvatransport.dll Adobe DVA 2024 24.2.0
dvaui.dll Adobe DVA 2024 24.2.0
dvavulcansupport.dll Adobe DVA 2024 24.2.0
dvaworkspace.dll Adobe DVA 2024 24.2.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.4.1-release
dynamiclink.dll Adobe DVA 2024 24.2.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc73.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2024/07/12-05:08:26 159.1bcdfcc 159.1bcdfcc
libcrypto-3-x64.dll The OpenSSL Toolkit 3.0.14
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libssl-3-x64.dll The OpenSSL Toolkit 3.0.14
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll Adobe DVA 2024 24.2.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2024/10/18-21:07:20 116.e8711cb 116.e8711cb
onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2024 25.12
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 12.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 12.0.0.14
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.12
PSViews.dll Adobe Photoshop 2024 25.12
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
SVGRE.dll SVGRE 116.6925f2f 116.6925f2f
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 18.0.1.610b254 18.0.1.610b254
Unified Extensibility Platform uxp-7.4.1-release
UPIC 2.6.0


Required plugins:

Accented Edges 25.12 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 25.12 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 25.12 - from the file “Filter Gallery.8bf”
Average 25.12 - from the file “Average.8bf”
Bas Relief 25.12 - from the file “Filter Gallery.8bf”
BMP 25.12 - from the file “Standard MultiPlugin.8bf”
Camera Raw 17.2 - from the file “Camera Raw.8bi”
Camera Raw Filter 17.2 - from the file “Camera Raw.8bi”
Chalk && Charcoal 25.12 - from the file “Filter Gallery.8bf”
Charcoal 25.12 - from the file “Filter Gallery.8bf”
Chrome 25.12 - from the file “Filter Gallery.8bf”
Cineon 25.12 - from the file “Cineon.8bi”
Clouds 25.12 - from the file “Clouds.8bf”
Color Halftone 25.12 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 25.12 - from the file “Filter Gallery.8bf”
Conté Crayon 25.12 - from the file “Filter Gallery.8bf”
Craquelure 25.12 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 25.12 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 25.12 - from the file “Standard MultiPlugin.8bf”
Crosshatch 25.12 - from the file “Filter Gallery.8bf”
Crystallize 25.12 - from the file “Standard MultiPlugin.8bf”
Cutout 25.12 - from the file “Filter Gallery.8bf”
Dark Strokes 25.12 - from the file “Filter Gallery.8bf”
De-Interlace 25.12 - from the file “Standard MultiPlugin.8bf”
Dicom 25.12 - from the file “Dicom.8bi”
Difference Clouds 25.12 - from the file “Clouds.8bf”
Diffuse Glow 25.12 - from the file “Filter Gallery.8bf”
Displace 25.12 - from the file “Standard MultiPlugin.8bf”
Dry Brush 25.12 - from the file “Filter Gallery.8bf”
Entropy 25.12 - from the file “statistics.8ba”
Export Color Lookup Tables 25.12 - from the file “Export3DLUT.8be”
Extrude 25.12 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 25.12 - from the file “FastCore.8bx”
Fibers 25.12 - from the file “Standard MultiPlugin.8bf”
Film Grain 25.12 - from the file “Filter Gallery.8bf”
Filter Gallery 25.12 - from the file “Filter Gallery.8bf”
Fresco 25.12 - from the file “Filter Gallery.8bf”
Glass 25.12 - from the file “Filter Gallery.8bf”
Glowing Edges 25.12 - from the file “Filter Gallery.8bf”
Grain 25.12 - from the file “Filter Gallery.8bf”
Graphic Pen 25.12 - from the file “Filter Gallery.8bf”
Halftone Pattern 25.12 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 25.12 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 25.12 - from the file “HDRMergeUI.8bf”
HSB/HSL 25.12 - from the file “Standard MultiPlugin.8bf”
IFF Format 25.12 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 25.12 - from the file “Filter Gallery.8bf”
JPEG 2000 25.12 - from the file “JPEG2000.8bi”
Kurtosis 25.12 - from the file “statistics.8ba”
Lens Blur 25.12 - from the file “Lens Blur.8bf”
Lens Correction 25.12 - from the file “Lens Correction.8bf”
Lens Flare 25.12 - from the file “Standard MultiPlugin.8bf”
Liquify 25.12 - from the file “Liquify.8bf”
Matlab Operation 25.12 - from the file “ChannelPort.8bf”
Maximum 25.12 - from the file “statistics.8ba”
Mean 25.12 - from the file “statistics.8ba”
Measurement Core 25.12 - from the file “MeasurementCore.8me”
Median 25.12 - from the file “statistics.8ba”
Mezzotint 25.12 - from the file “Standard MultiPlugin.8bf”
Minimum 25.12 - from the file “statistics.8ba”
MMXCore Routines 25.12 - from the file “MMXCore.8bx”
Mosaic Tiles 25.12 - from the file “Filter Gallery.8bf”
Multiprocessor Support 25.12 - from the file “MultiProcessor Support.8bx”
Neon Glow 25.12 - from the file “Filter Gallery.8bf”
Note Paper 25.12 - from the file “Filter Gallery.8bf”
NTSC Colors 25.12 - from the file “NTSC Colors.8bf”
Ocean Ripple 25.12 - from the file “Filter Gallery.8bf”
OpenEXR 25.12 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 25.12 - from the file “Filter Gallery.8bf”
Palette Knife 25.12 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 25.12 - from the file “Filter Gallery.8bf”
Paths to Illustrator 25.12 - from the file “Standard MultiPlugin.8bf”
PCX 25.12 - from the file “PCX.8bi”
Photocopy 25.12 - from the file “Filter Gallery.8bf”
Picture Package Filter 25.12 - from the file “ChannelPort.8bf”
Pinch 25.12 - from the file “Standard MultiPlugin.8bf”
Pixar 25.12 - from the file “Pixar.8bi”
Plaster 25.12 - from the file “Filter Gallery.8bf”
Plastic Wrap 25.12 - from the file “Filter Gallery.8bf”
Pointillize 25.12 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 25.12 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 25.12 - from the file “PBM.8bi”
Poster Edges 25.12 - from the file “Filter Gallery.8bf”
Radial Blur 25.12 - from the file “Standard MultiPlugin.8bf”
Radiance 25.12 - from the file “Radiance.8bi”
Range 25.12 - from the file “statistics.8ba”
Render Color Lookup Grid 25.12 - from the file “Export3DLUT.8be”
Reticulation 25.12 - from the file “Filter Gallery.8bf”
Ripple 25.12 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 25.12 - from the file “Filter Gallery.8bf”
Save for Web 25.12 - from the file “Save for Web.8be”
ScriptingSupport 25.12 - from the file “ScriptingSupport.8li”
Shear 25.12 - from the file “Standard MultiPlugin.8bf”
Skewness 25.12 - from the file “statistics.8ba”
Smart Blur 25.12 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 25.12 - from the file “Filter Gallery.8bf”
Solarize 25.12 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 25.12 - from the file “Filter Gallery.8bf”
Spherize 25.12 - from the file “Standard MultiPlugin.8bf”
Sponge 25.12 - from the file “Filter Gallery.8bf”
Sprayed Strokes 25.12 - from the file “Filter Gallery.8bf”
Stained Glass 25.12 - from the file “Filter Gallery.8bf”
Stamp 25.12 - from the file “Filter Gallery.8bf”
Standard Deviation 25.12 - from the file “statistics.8ba”
Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”
Sumi-e 25.12 - from the file “Filter Gallery.8bf”
Summation 25.12 - from the file “statistics.8ba”
Targa 25.12 - from the file “Standard MultiPlugin.8bf”
Texturizer 25.12 - from the file “Filter Gallery.8bf”
Tiles 25.12 - from the file “Standard MultiPlugin.8bf”
Torn Edges 25.12 - from the file “Filter Gallery.8bf”
Twirl 25.12 - from the file “Standard MultiPlugin.8bf”
Underpainting 25.12 - from the file “Filter Gallery.8bf”
Vanishing Point 25.12 - from the file “VanishingPoint.8bf”
Variance 25.12 - from the file “statistics.8ba”
Water Paper 25.12 - from the file “Filter Gallery.8bf”
Watercolor 25.12 - from the file “Filter Gallery.8bf”
Wave 25.12 - from the file “Standard MultiPlugin.8bf”
WIA Support 25.12 - from the file “WIASupport.8li”
Wind 25.12 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 25.12 - from the file “WBMP.8bi”
ZigZag 25.12 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 8.3.0.35 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-8.3.0\"
CmdN: 1.23.5
UAB: 2.18.0-8
Loaded at: 205 ms - launch time impact: 49 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder"
Loaded at: 4473 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 30.15.0.0 - from the file "Required Folder"
In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder"
Loaded at: 218 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.46.0.0 - from the file "Required Folder"
Loaded at: 3612 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.10.73.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_10_73\"
CAPTURE: 2.0.41 STOCK: 4.2.6
Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder"
Loaded at: 4474 ms - launch time impact: 2 ms
Photoshop Adjustments Panel (Loaded) 2.2.6.0 - from the file "Required Folder"
Loaded at: 4474 ms - launch time impact: 2 ms
Photoshop UXP Export-As (Prepared) 5.10.0.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.4.22.0 - from the file "Required Folder"
Loaded at: 4474 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 3614 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 3615 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2407.105.0.20 - from the file "Required Folder"
Loaded at: 4476 ms - launch time impact: 34 ms
Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder"
Scan time: 0 ms - entries: 34

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_10_73\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_10_73\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_10_73\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_10_73\manager.html”

Installed TWAIN devices: NONE

 

 

TOPICS
Windows
750
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , May 26, 2025 May 26, 2025

Thanks for the videos. I can reproduce this in the last version of Photoshop 2024. However, I can also confirm that the latest version of Photoshop 2025 v26.7 does not have the issues with the Gradient Tool. Please update Photoshop via the Creative Cloud desktop app & let me know if the issues exist. 

 

Thanks! 

Sameer K

Translate
Adobe
Adobe Employee ,
Mar 18, 2025 Mar 18, 2025

Hey, @Imaar. Welcome to the Photoshop Community. I'll help you figure this out. 

Before troubleshooting this, please update Photoshop to the latest version from the Creative Cloud desktop app.

 

You have two GPUs on your machine. The power-saving AMD Graphics & the high-performance Nvidia GTX 1660 Ti. The drivers for Intel UHD graphics are 9 months old & the Nvidia drivers are 6 months old.

Please try these two suggestions:
1 - Update the graphics drivers using AMD & Nvidia's auto-detect programs. 

2 - Follow step 6 in the content here to configure the default GPU for Photoshop: https://adobe.ly/49YQSCI

 

Let me know how it goes. Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 18, 2025 Mar 18, 2025

Hi @Sameer K 

I did run all updates on both drivers and PS and also checked the gpu for PS. Rebooted and tried again, but still gives me the same error.

PS shows everything should be okay?

Schermafbeelding .jpg

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 19, 2025 Mar 19, 2025

@Sameer K  Today I uninstalled and completely deleted everything, cleaned up my laptop and rebooted. Fresh install, still same error.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 28, 2025 Mar 28, 2025

Hey, @Imaar. Thanks for sharing the screenshots. I've tried using the gradient tool extensively how I would normally use it and the error did not appear. Please share a video of your entire workflow up until the error appears. You can share the video here, or send it to me in Direct message. 

 

Thanks!

Sameer K

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 23, 2025 May 23, 2025

Hi Sameer,

Sorry for the late response, but I send you a DM with videolinks 🙂

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 26, 2025 May 26, 2025

Thanks for the videos. I can reproduce this in the last version of Photoshop 2024. However, I can also confirm that the latest version of Photoshop 2025 v26.7 does not have the issues with the Gradient Tool. Please update Photoshop via the Creative Cloud desktop app & let me know if the issues exist. 

 

Thanks! 

Sameer K

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 02, 2025 Jun 02, 2025
LATEST

Hi Sameer,

Seems to be fixed!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines