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Hi!
That is strange! Can you show us a screenshot of your window with your panels visible and the Gradent tool selected so we can see the settings in your Options bar. We need to see what you are working with. Also, what version of Photoshop are you working with? What format are you exporting to?
Michelle
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having the same issue here
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Thanks for getting back to me! I've attached an image of the full window
I'm running photoshop 2023 version 24.6
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This sounds like an issue that the Photoshop team will need to address. But, in the meantime, did you try flattening your file and then exporting? Save your file with all of your layers intact, then do a "Save As" and save it with a different file name. Then flatten the image and save out to your desired format. Do yuo still have the same issue?
Michelle
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And thanks for posting the screenshot of your workspace window!
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Thanks for getting back to me! For some reason, it looks like flattening the image works!
I can use that as a workaround for now, but I'm curious if the Adobe team knows what's going on just in case others run into this issue.
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I'm glad it works (as a work around!), and yes, by you posting your issue here in the forums, I am sure they are aware of it. Hopefully, they can figure out why it's happening and get it taken care of.
Michelle
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Since updating my Photoshop to the latest version, I have been experiencing the same issue.
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Thanks for the helpful tips. After flattening the layers, I achieved a good result.
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I'm having the exact same issue. I have gradient on my text (light orange to white), but when I export it, it's just white. Problem is that this file serves as a template, so I still have to be able to edit the text,... So I probably can't use the method of flattening the image, right?
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@Emma22380609293l. To keep your original template intact and work non-destructively, the best way is to duplicate the file before proceeding to flatten the images.
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I am also having this issue and it seems like it still hasn't been addressed by Adobe.
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Two people on my team, myself included, are also having this issue!
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Just had this happen this moring!!
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Hi, I have the same issue ! Spent 3 days on a poster with some basic radial gradient. Evething looked fine on photoshop, when I tried to export either some were gone or misplaced. It's really frustrating
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How can we address this issue to Adobe team because it's not my first time !
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Same issue here
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Same here. Version 25.0.4. The Export as will remove any gradients if you change the image size
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I'm experiencing the same thing. (Photoshop 25.5.1 - Mac Sonoma 14.1)
I've used the 'copy layers'/'flatten image' work around for a little while when encountering this issue - however this last time have had significant colour changes when doing this. (?)
I found that rasterizing all layers (after duplicating them) preserved the gradients and meant that I didn't have to 'flatten the image', meaning it exported as expected.
(Hope this might help Adobe trouble shoot what ever is happening here.)
Thanks
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This issue is still unresolved. My team has the same problems every day. The workaround is not acceptable in a product enviornment. Is the Adobe Team still not working on this? Reporded month ago... no fix available?
Kind regards
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Never had an issue with it until yesterday...really weird stuff
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Just had this same issue
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Reporting that I am also having this issue. Thanks for the work around!
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I'm also still having this issue, the adobe team needs to fix this ASAP