Graphics Processor Incompatible (Photoshop)

Community Beginner ,
Mar 24, 2022 Mar 24, 2022

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Hello,

I would be grateful for any help.  I can see that other people have posted with regard to this subject.  However, I am not entirely sure what I should do even after having read the other posts.  First, my NVIDIA card is apparently up to date (or maybe not updateable any further?). 

From the information on the screenshot I wondered if anyone might be able to help me get rid of this 'problem'.

Thanks in advance!!

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Adobe Employee ,
Mar 24, 2022 Mar 24, 2022

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Hi there,

 

According to the following document: https://images.nvidia.com/aem-dam/en-zz/Solutions/design-visualization/quadro-product-literature/NV-... the Nivida NVS 310 have only 512MB VRAM which isn't sufficient to run Photoshop properly. You need a minimum of 1.5 GB Or 4 GB recommended VRAM graphics card to run Photoshop.

 

Photoshop Minimum System Requirements: https://helpx.adobe.com/photoshop/system-requirements.html

 

You should upgrade the installed Graphics processor. Hope it helps.

 

Thanks,

Mohit

 

 

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Adobe Community Professional ,
Mar 24, 2022 Mar 24, 2022

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Hi

Photoshop requires a GPU with a minimum of 1.5GB of VRAM and DirectX 12 support, your GPU only has 512MB of VRAM and only supports DirectX 11

https://helpx.adobe.com/photoshop/system-requirements.html

The only way to get rid of the problem is to upgrade your GPU

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