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Graphics processor is incompatible

New Here ,
Oct 29, 2021 Oct 29, 2021

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I am running a Windows Basic Display Adapter card. Adobe isn't recognising it. I've manually added Photoshop to the graphics card, but still nothing. I've watched several tutorials on work arounds and the like and nothing seems to be working.  What else can I do.

 

This is the read out : 

 

Adobe Photoshop Version: 23.0.0 20211013.r.36 623993d x64
Number of Launches: 0
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.22000.258
System architecture: Intel CPU Family:6, Model:14, Stepping:11 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2
Physical processor count: 4
Processor speed: 3096 MHz
Built-in memory: 8000 MB
Free memory: 5112 MB
Memory available to Photoshop: 5376 MB
Memory used by Photoshop: 70 %
SAM SDK Version: 2.0.0-main.887.2
ACP.local Status:
- SDK Version: 1.50.2
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.21.1.1
- Min Core Sync Required: 4.3.28.24
Live Edit Client SDK Version: 3.86.01
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: HarfBuzz Not Initialized
TextEngine: Unifed Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 0
useOpenCL: 0
isGPUCapable: 0
GPUName: Microsoft Basic Render Driver
GPUVendor: UNKNOWN
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 0
IsOpenCLGPUCapable: 0
HasSufficientRAM: 1
GPU accessible RAM: 4,194 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=885800217 -comment=Photoshop Version: Adobe Photoshop 23.0.0 20211013.r.36 623993d x64

[2155 ms]
Start sniffer 2021-10-28 11:17:50
# Photoshop Version: Adobe Photoshop 23.0.0 20211013.r.36 623993d x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=885800217 -comment=Photoshop Version: Adobe Photoshop 23.0.0 20211013.r.36 623993d x64

{206 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (1,920 1,080), w=1,920, h=1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Microsoft Basic Render Driver index=0 preferred=1)

# devices: 1
Device 0
Name: Microsoft Basic Render Driver
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 4,194 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 4,194 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: UNKNOWN
Driver: UNKOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Supports UMA: SUPPORTED
D3D-ID: 140
End platform native
{1404 ms}

{1404 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (1,920 1,080), w=1,920, h=1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: NONE

# devices: 0
End platform OpenGL
{1769 ms}

{1769 ms}
Start platform OpenCL
# displays: 0

# devices: 0
End platform OpenCL
{1822 ms}
[Other data blurb removed by moderator.]

 

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Adobe
Community Expert ,
Oct 29, 2021 Oct 29, 2021

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LATEST

Pay particular attention to Photoshop's new GPU requirements. See links below.
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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