graphics processor is incomptible

[Lauren5C23]

Just opened photoshop today and this popped up? What do I need to do?

[Ranjisha Sengupta]

Hi there,

We're sorry to see you have issues with your current graphics processor.

Which version of Photoshop and Windows are you using? Did you change your graphics card recently? What is your system specification? The minimum graphics processor requirements: On Windows, a GPU with DirectX 12 support and 1.5 GB of GPU memory.

Please check this article for some graphics processor troubleshooting steps: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html.

Let us know if this helps.

Thanks.

Ranjisha

[Francesco Della Peruta]

Hi, have you update your windows OS or the graphic card driver?

Have you more than one graphic card in your system?

[josephlavine]

You may find this helpful.

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

warmly/j