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Participant
June 30, 2023
Question

Green/Multicolor Lines Appear at Certain Zoom Levels

  • June 30, 2023
  • 2 replies
  • 270 views

Hello,

 

My colleagues and I are seeing thin green/multicolor lines appearing in various locations, across different documents, that appear and disappear at various zoom levels. Depending on the document, sometimes it runs along the edge of the canvas, other times it appears outside the canvas (as in the attached test file).

 

Photoshop version: 24.6.0

Mac OS: 12.6.4

Graphics: AMD Radeon Pro 5500M 8 GB

 

Screenshot of test file at 60% zoom:

 

Screenshot of test file at 40% zoom:

 

Steps to reproduce:

1. Open test file attached here

2. Zoom to 51% - 63% and the line appears

3. Zoom to <51% or >63% and the line disappears

 

Thank you!

This topic has been closed for replies.

2 replies

Elise_Claire
Inspiring
July 7, 2023

Thank you for taking the time to check the file!

 

After more testing on different machines, we found this "GPU compositing" checkbox under Preferences > Performance > Advanced Settings. The box was checked for those of us experiencing the glitch. Un-checking the box solved the issue for us!

 

Not sure yet how or if that will impact performance in any noticeable way, but we're glad to have the lines gone!

 

Todd_Morgan
Legend
June 30, 2023

Doesn't appear here. Maybe your GFX card need updating?