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Participant
July 12, 2021
Question

green screen?

  • July 12, 2021
  • 2 replies
  • 160 views


Hi when I submit a photo to photoshop do I see a green screen? What's going wrong here?

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2 replies

AxelMatt
Community Expert
Community Expert
July 12, 2021

First, try to disabling GPU in the preferences (Preformance tab) and check again if it's help
If it's working, it's seem to be a GPU bug or incompatibility. Contact the manufacturer or find out if there's an updated driver for it.
Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
Ged_Traynor
Community Expert
Community Expert
July 12, 2021

Hi

Try enabling this option in preferences and restarting Photoshop to see if it helps