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William liu
Participant
December 20, 2021
Question

grey block changes and flicker

  • December 20, 2021
  • 1 reply
  • 237 views

grey block changes and flickers, check the attached file.

Once I resize the photoshop window less than 5k, problem gone. 

My computer is MacPro 2019 28core with Vege Pro II DUO, and pro display XDR 6k display.

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1 reply

AxelMatt
Community Expert
Community Expert
December 20, 2021

Please try to disable the option to "Use Graphics Procesor" from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps. 

 

If you're unable to access Preferences and PhotoShop crashes before that, please go to the location C:\Program Files\Adobe\Adobe Photoshop 2021. Then rename the Sniffer.exe to Old.Sniffer.exe and try launching Photohsop again. 

 

If it helps, you can check out the steps suggested here: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html 

 

If the issue persists, you can try to reset the preferences of Photoshop using the steps described here: 

Preferences in Photoshop (adobe.com) 

Please backup your settings before resetting the preferences. You can check: 

Migrate presets, actions, and settings (adobe.com) 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo