Greyed out options

Hi

You have described a number of issues including greyed out options, errors when trying to reset preferences, unable to print.

This is what I would do - in this order and check after each step whether the issue is resolved. If it is - stop there.

1. Close and restart Photoshop and open a simple document 8 bit 1024 x 1024 pixels RGB image mode
Try the File >Print menu. If Print is not greyed - hold down the spacebar and click on it. This will reset the print dialogue.

2. Update/reinstall your printer driver and make sure it is set as the Windows Default printer

3. Start Photoshop as admin - right click on Photoshop in the Windows start menu and choose More > Run as administrator. This will show if you issues are due to a permisssions issue.

4. Whilst still running as administrator- try the Preference reset

5. Make sure Windows is up to date (Windows > Settings >Update and Security > Check for updates)

6. Download the latest driver for your NVidia GTX745 GPU - you are using a 2016 driver - but a March 2021 driver is available

https://www.nvidia.co.uk/Download/Find.aspx?lang=en-uk#

When installing choose Advanced options and Clean install

7. If none of that helps :
Use the CC desktop application to uninstall Photoshop
Re-install using v22

8. If that still does not help

Use the CC desktop application to uninstall Photoshop

Run the Abobe CC cleaner application

https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
Re-install using v22

Dave

What is your image bit depth, check in image mode?  If it is 32 bit change it to 16 or 8 bit. 32 bit is a specialist mode for HDR and rendering and several functions are unavailable at that depth, including printing.

Dave

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Photoshop forum so that proper help can be offered.