GTX 970 not recognized in adobe

[Saori5E2D]

I am using a gtx 970 gpu. Seems like photoshop versions 22.3 and higher does not recognize the card. I tried reinstalling the drivers multiple times. Are there known issues i should be aware of with this card? Up to which version is it still supported? photoshop wont let me select Use Graphics Processor.

Error Message in preference window:

"Unkown GPU (UNKNOWN)"

Thanks for any help.

[lambiloon]

Hi you check in hardware requirements of Photoshop if it is not showing that means card is old according to new Photoshop you can use 2020 version...regards

[PECourtejoie]

Here is the GPU FAQ that might help you : https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Check the minimal info section.

[Trevor.Dennis]

My old computer has a GTX970 and is now used by my wife.  I can't do it right now, but I'll try installing Photoshop on it when I can and let you know.   For what it is worth, I don't remember other posts with the same problem.

Is your Windows OS fully up to date?  I assume it is Windows 10?

[Saori5E2D · Accepted solution]

I was using windows enterprise 10 LTSB. I reinstalled windows to the latest versions that include latest updates. It is now working. Thanks. 

[lambiloon]

Good luck