GTX 970 not recognized in adobe

Forum|Forum|4 years ago
September 22, 2021
4 replies
1985 views

I am using a gtx 970 gpu. Seems like photoshop versions 22.3 and higher does not recognize the card. I tried reinstalling the drivers multiple times. Are there known issues i should be aware of with this card? Up to which version is it still supported? photoshop wont let me select Use Graphics Processor.

Error Message in preference window:

"Unkown GPU (UNKNOWN)"

Thanks for any help.

Windows

This topic has been closed for replies.

Correct answer Saori5E2D

I was using windows enterprise 10 LTSB. I reinstalled windows to the latest versions that include latest updates. It is now working. Thanks.

S

Saori5E2DAuthorCorrect answer

Participant

I was using windows enterprise 10 LTSB. I reinstalled windows to the latest versions that include latest updates. It is now working. Thanks.

lambiloon

Community Expert

Good luck

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional

Trevor.Dennis

Community Expert

My old computer has a GTX970 and is now used by my wife. I can't do it right now, but I'll try installing Photoshop on it when I can and let you know. For what it is worth, I don't remember other posts with the same problem.

Is your Windows OS fully up to date? I assume it is Windows 10?

PECourtejoie

Community Expert

Here is the GPU FAQ that might help you : https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Check the minimal info section.

lambiloon

Community Expert

Hi you check in hardware requirements of Photoshop if it is not showing that means card is old according to new Photoshop you can use 2020 version...regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional

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