Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
7

Hand tool getting stuck

Participant ,
May 25, 2023 May 25, 2023

PS 24.5.0

 

When using Hand tool with spacebar, after releasing spacebar Hand tool gets stuck (not changing back to previous tool). Need to click anywhere first to get rid of Hand.

TOPICS
Windows
2.2K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Contributor ,
May 25, 2023 May 25, 2023

I'm not convinced it's limited to the hand tool - I'm noticing "Sticky" behaviour with the marquee and crop tools too. Sometimes it doesn't register that I've let go of the mouse button and the tool continues to behave as if the mouse button is held down. It's been driving me insane all morning, appears to have crept in in the latest update.

--
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 28, 2023 May 28, 2023

I'm having this problem too. I think it's related to the new Sticky Tools settings but I have that turned off.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 28, 2023 May 28, 2023

Found a solution - follow these steps to backup your preferences, reset them and then restore the backup.

 

https://helpx.adobe.com/ie/photoshop/using/preferences.html#backup-photoshop-preferences

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
May 29, 2023 May 29, 2023

thanks... unfortunately does not work for me

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 29, 2023 May 29, 2023

By all reports, resetting preferences fixes this for everybody else. Are you sure you did it correctly? Try again.

 

In this case I can even add my own experience. I had this too, and resetting prefs fixed it.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 25, 2023 Jun 25, 2023

This issue came back when I updated to 24.6.0 but the same method fixed it again

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Enthusiast ,
Jun 26, 2023 Jun 26, 2023
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 26, 2023 Jun 26, 2023

It is but like I said it's easily fixed using the 'backup, reset, replace preferences' method described in this thread. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Enthusiast ,
Jun 26, 2023 Jun 26, 2023
LATEST

@SaltyNut In the thread I linked, there is a video I attached.
I tested various things and all the cases worked as bugs like that.
(When not resetting, resetting, reinstalling Photoshop, newly installing Windows)
And yes. It's a relief if resetting the preferences has eliminated some people's discomfort.
But what's clear is that bugs do exist. If there's no bug, that doesn't happen at all. This is not an error in the configuration.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines