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42

Hand Tool lock after releasing spacebar

Community Beginner ,
Mar 07, 2023 Mar 07, 2023

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Hi all,

since the last update i have an issue with the hand tool. Usually i use the space bar for switch to the hand tool and scroll the image, but after releasing the space bar and the mouse click the tool keep working like if i am still holding down the commands annd the cursor movement clearly move my visual. For unlocking it i have to click 4-5 times on the image o clickin on the navigator.

Someone have an idea for fixing it? 😞

Thanks a lot

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Adobe
replies 121 Replies 121
Participant ,
Apr 06, 2023 Apr 06, 2023

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It's an incredibly frustrating bug! I'll have to go in and try your fix, even though I don't feel we should have to resort to that in the first place. Hopefullt a fix is released soon. Thanks! 

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Guest
Apr 06, 2023 Apr 06, 2023

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Hi. I can confirm that the only thing that fixed this for me was rolling back PS to v24.0. All problems with sticking tools e.g. hand tool, pen tool completely gone and everything working properly. Clearly the bug has been introduced in one of the updates post 24.0 (not sure which and to be fair don't have the time to be unistalling and reinstalling several versions of PS, when I have work to do).

Adobe please can you acknowledge that a bug has been introduced post v24.0 and make it a priority to fix. This is core functionality that is broken. Much appreciated. Keith

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Community Beginner ,
Apr 18, 2023 Apr 18, 2023

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I can confirm this started happening after recent updates. Whenever I use path tool for me for example and when I try to pan around holding spacebar it gets "sticky" until I click it off. Highly annoying and completely breaks the workflow. Another Adobe "update". Glad I can roll back to v24.

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Community Beginner ,
Apr 22, 2023 Apr 22, 2023

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Happening here too. Guess I'm rolling back

 

Windows 10

PS 24.4.1

 

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Participant ,
Apr 25, 2023 Apr 25, 2023

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Hi,

I just increased Timing Sensitivity to MAX value (2000 milliseconds) and it works better for me now.
Still not solved completelly but with default 200ms I was constantly getting "locked" pan/zoom/rotate , anything with space bar key if i hit keys fast.

Previously, this was driving me nuts for months.

So thanks Cory for the idea where to start. It' snot yet full fix, but at least it happens less now.

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New Here ,
Apr 26, 2023 Apr 26, 2023

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Is there actually a fix for this? I'v tried everything in the thread. I dont use flick panning anyway, increasing the timming of the spring loaded tools, diabling them, no overscroll etc and nothing changes. the only way i seem to be able to exit the tool is by hitting escape.

 

I'm using a cintiqe. Seems to me the issue doesnt occure if you use the mouse but pretty much always happens when using the tablet.

 

Rolling back to 24.0 as per some other people in this thread to see if that helps at all. 

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Participant ,
Apr 26, 2023 Apr 26, 2023

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I use only mouse (99% of time although i have Wacom), and it still happens but way less than with default 200ms settings, so yeah it's NOT FIXED but better.

But i can imagine how frustrating it can be on tablet if it annoyed me so much on mouse :).

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Community Beginner ,
Jun 20, 2023 Jun 20, 2023

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I just turn off that settings, then restart the photoshop. Works fine

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Explorer ,
Apr 28, 2023 Apr 28, 2023

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I'm glad I'm not nuts then. It was a bugger to find this thread when I was describing the problem in search. Glad to know it's not just me then. Always an issue with Wacom and Adobe after updates. Always loose pressure sensitivity as well after update. So it's mixed feelings to suggest "Please update" lol. 

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Explorer ,
May 05, 2023 May 05, 2023

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This stuff makes me crazy.  So many pros use a wacom with PS.  Why do they break functions we have learned over yrs.  You have to natrually be able to pan and zoom to edit photos.  Adobe get with Wacom and come up with a driver that works correctly.  No special code inserted, no secret settings, either use Windows ink or do not.  Please focus on pros and stop worrying about special AI filters for momtographers. I need to roll back to 24 and hope this works.  Adobe been crushing creativity with bugs again.  

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Explorer ,
May 18, 2023 May 18, 2023

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I can confirm that 24.0 is working totally normal. Adobe get your $hit together.  Please get with Wacom and get this stuff sorted out.  And please have professional photo editors test new releases with the most common tools used by professionals.  

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New Here ,
Jun 01, 2023 Jun 01, 2023

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It isn't just with Wacom. I have the exact same problem since the 24.5 update and it happens exactly the same wether I use my Wacom PTH-660 or my mouse. Same problems, panning with the hand tool and drawing paths with the pen tool. It randomly sticks and won't let go until I tap with the pen or click with the mouse all over the screen or hit escape. It has rendered PS useless at this point. I am going to try to roll back to 24.0 I guess.

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Explorer ,
Jun 27, 2023 Jun 27, 2023

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For some reason even with all auto update stuff off PS updated from 24-24.6 the other day.  I gave it a shot........still will not let go.  Adobe pull you head out.  This is unusable for editors of all types.  Yes the new features are cool.  But unusable if you actually edit photos.  On top of that while running batch automations 24.6 crashes often.  I will batch process a few hundred images doing pretty heavy actions.  It sucks when I wake up and PS crashed half way into batch and now I need to start somewhere in the middle.  It is a huge waste of time and resources for me.  Please Adobe think of pro users in your next update.  Fix this dragging bug and make this program rock solid for stability.  You can lay off the Ai stuff for a min.

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Participant ,
Jun 27, 2023 Jun 27, 2023

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This bug situation is getting ridiculous. It's been going on for way too long and should have been fixed as soon as it was brought to their attention. We all pay good money to Adobe and in return we should have a program that functions correctly. I think it's time to focus on stability instead of adding more features. 

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New Here ,
May 18, 2023 May 18, 2023

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At work I use Photoshop on a Mac but on the rare occasion I work from home I use it on my PC. This problem is not happening on the Mac but is happening on the PC.

 

PLEASE FIX IT ADOBE!

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New Here ,
May 18, 2023 May 18, 2023

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Cleary a new bug introduced in the recent versions. I'm rolling back to 24.0. 

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Community Beginner ,
May 25, 2023 May 25, 2023

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Hello guys,

 

try to use this setting in shortcuts, it worked for me

Screenshot_4.jpg

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Explorer ,
May 25, 2023 May 25, 2023

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I think this might have fixed for me. I'll see how it goes over the next few days. Thank You.

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Explorer ,
May 26, 2023 May 26, 2023

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Same problem - Use legacy undo shortcuts, seems to work.

Thanks.

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Community Beginner ,
May 28, 2023 May 28, 2023

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That moment when your comment is marked as correct and not mine 😄 😄 😄

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New Here ,
May 29, 2023 May 29, 2023

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this method works
but that doesn't solve the problem :c
I would not want to use legacy undo shortcuts

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Community Expert ,
May 29, 2023 May 29, 2023

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From what I can see everywhere else, resetting preferences will fix this. It did here, I got this too.

 

Whether legacy undo also does it, I don't know.

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Enthusiast ,
Jun 01, 2023 Jun 01, 2023

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I tried both of the work-arounds talked about. Neither one worked for me. Rolled back one cersion, and all works fine. Guess I'll play around with the new AI stuff later.

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Community Beginner ,
Oct 18, 2023 Oct 18, 2023

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Looks like it is not working for me, I am using 25.0.0 ..... orz

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Participant ,
Jun 07, 2023 Jun 07, 2023

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No, the solution provided unfortunately doesn't work.

I just updated to 24.5.0 and suddenly I experienced this same very problem (never had up to 24.4.x).

I'll roll back, but please fix.

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