We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
I got creative cloud with Photoshop, Illustrator, Indesign etc.
But my hand tool shortcut with the spacebar isn't working
the hand does appear but when I try to move it gives no reaction
With the shortcut H it works.
I have already reinstalled everything, reset all my tools and reset my warning dialogs.
With my drawing tablet the shortcut also did work, until this morning. It stopped working.
Hope that someone got the answer for me this is pretty annoying I use the hand tool a lot.
reset your preferences -
adobe media encoder: https://forums.adobe.com/thread/1713540
after effects: http://helpx.adobe.com/after-effects/using/preferences.html
muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_preferences...
I already did but didn't work..
for which problem did you reset pref and were you successful?
I deleted it for photoshop but didn't work..
I did this, nothing. I can click and choose the hand tool and it works. but using the space bar, no go.
it shows the hand tool so is obviously active but the space bar short cut does nothing. I can only get it working by manually clicking and switching to the hand tool then back to whichever I was using. Only way to use it would be switching the tool to it by click it or using it's shortcut key, H.
I tried this too and it didn't work for me.
Are you using 1Password and/or the 1Password browser extension? There are other threads where 1Password was found to be the culprit. Others say it is Chrome/Firefox/Safari.
Also already tried but didn't work..
I've just updated my 1Password and then I got all the funny CS anomalies, like the hand/zoom problems. Removed the extension from Safari and everything is kosher again. Thanks a lot BarbBinder
Good to know!
I can't believe that this is almost 2 years since you made this post and it still holds true. I was going nuts till I found this thread and indeed I had my 1 password app open. Closing it resolved the issue. Thanks, you saved my day!
It WAS the 1Password app for me. Quit the app, Photoshop hand tool spacebar activation returned. WTH?!
After seeing this I tried quitting bitwarden. Success! Now when I hold the spacebar I can move the image around. What kind of weird voodoo is that?
Thanks, I have the 1Password app instaled but no browser extensions. I closed 1Password app and spacebar hand tool works again! At least I know how to sort it now
This worked for me. I quit completely the 1Password app in the tray and the hand tool short cut worked again!
If it helps, I just had same problem but found that it was when the Adobe Flash uninstall prompt window had opened on my mac. I uninstalled but presume you can just accept or decline that window (either way, make it go away!) and make sure 1password app is closed, and the problem sorts itself out. Spacebar hand tool functionality restored.
Are you saying that the hand tool space bar shortcut has stopped working for all the Adobe apps you mentioned, or just Photoshop? If you are using a Mac, and have a Wacom tablet, then you should probably rule out the White Window fix. We have certainly had posts where systems only had one or two of the symptoms associated with the issue, and the White Window plug-in fixed it.
My gut feeling is that it is not your issue, but it doesn't hurt to cross it off the list.
For all the adobe programs. It is very annoying
I got windows and this is only for cc 2013, I've got cc 2016
This did not work for me. I downloaded the plugin, but the handtool shortcut still does not work with my wacom tablet. While pressing the space bar, I can actually see the tool change from a hand to a magnifying glass as soon as I bring my pen close to my tablet surfice. I don't know why it changes to the magnifying glass, but it does. It's very frustrating.
Has this ever been solved? The same thing just happened to me today, first time. Illustrator and Photoshop both, the space bar does nothing, though the cursor behaves normally otherwise.
I don't have 1Password.
I deleted the prefs for Photoshop, and no change. (But my interface is back to defaults, so deleting the prefs did do something! Ugggh.)
I'm on a 2013 Mac Pro, OS X 10.11.2, Photoshop 17.0.0 (CC 2015.5), and this problem popped up out of thin air. Wasn't doing this two days ago.
Okay, I quit all browsers and the issue disappeared, proper cursor/spacebar behavior returned. Safari and Firefox had both been open at the time, though that's certainly been the case before and never resulted in any conflict like this.
Restarting the browsers and re-launching Photoshop did not bring back the issue, so everything appears to be working fine. Very strange problem.
Perhaps a different extension causing the same problem then?
It's possible. The only active extension I have is Video Download Helper, http://www.downloadhelper.net/
The problem hasn't recurred, and I currently have Photoshop and Firefox running simultaneously. So somehow it was a one-time issue for me.
I did have Acrobat Create PDF as an extension, but it has been disabled by Firefox, which says it could not be verified. I haven't bothered to look into that.
Firefox 48.0.1, and those are the only two extensions installed.
Yea, my spacebar quit also just recently. No longer works with any version of PS or ACR. Not having it in ACR is a killer, as there are no scroll bars, so if you're working zoomed in with say the adjustment brush tool, you can't switch to the hand tool, reposition the display and keep working with the adjustment brush tool, without clicking on the starting anchor point first. Looked through a lot of the suggestions to fix, and haven't come across anything that works. the touchpad delay, doesn't really show up on my system. I've got an Elan touchpad, that has a control for this - to a degree, but after turning the sensitivity down all the away, it still didn't fix the issue. There is no setting in my device manager to turn off the delay, like all these links show. This is what I see:
Tried quitting the browser, but that didn't do anything.