• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
3

Hands-on Tutorials not loading

Community Beginner ,
Mar 27, 2024 Mar 27, 2024

Copy link to clipboard

Copied

Photoshop v 25.6.0

Edition    Windows 11 Pro
Version    23H2
Installed on    ‎26/‎01/‎2023

OS build    22631.3374
Experience    Windows Feature Experience Pack 1000.22688.1000.0
Processor    AMD Ryzen 5 5600G with Radeon Graphics            3.90 GHz
Installed RAM    32.0 GB (31.4 GB usable)
Device ID    18BFECF0-3DB4-44DB-B020-39CDB2184F23
Product ID    00330-80135-86552-AA074
System type    64-bit operating system, x64-based processor

When I select  a tutorial from the PS home screen (fig Pshop1),  I receive the message in fig Pshop2. I expect the tutorial to open;  the tutorial does not open

Can you help?

Thank you

Gordon G Beveridge

TOPICS
Windows

Views

174

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Mar 27, 2024 Mar 27, 2024

Copy link to clipboard

Copied

Hi, are you connected to Internet?

Do you have strict firewalls?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 27, 2024 Mar 27, 2024

Copy link to clipboard

Copied

Q1 Yes

Q2 No

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 27, 2024 Mar 27, 2024

Copy link to clipboard

Copied

LATEST

Ye Gods!   This community thing is amazing.  I returned to PS after posting and now it's working!

I don't know how you did it but I'm pleased you did.

GGB

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines