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Participant
May 20, 2019
Question

Help! My custom brushes are gone?

  • May 20, 2019
  • 3 replies
  • 353 views

All my photoshop custom brush presets are gone, seemingly without any explanation.

Over the last 6 months I've spent countless hours creating an array of streamlined custom-built brush tools to help my in my endeavors to become a concept artist. Last night I put several hours into a new painting, as I usually do most evenings, but upon re-opening photoshop this morning, all traces of my photoshop brushes are gone. All the presets have disappeared as if a factory re-set has taken place without any notification. No update has taken place, my work-space hasn't been reset. It's simply as though all the brushes I built never existed in the first place.

How has this happened?

Can I get my brushes back?

How to I prevent this from happening again in the future?

This has caused a severe amount of stress and I would really appreciate some help if it's at all possible.

I'm temped to stop paying for Adobe services if these sort of things happen, I can barely afford it as it is. What other unexpected disasters should I be on the look out for in future?

Thanks.

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3 replies

melissapiccone
Community Expert
Community Expert
May 21, 2019

Always, always save out your custom stuff - brushes, textures, styles, etc.

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
c.pfaffenbichler
Community Expert
Community Expert
May 20, 2019
It's simply as though all the brushes I built never existed in the first place.

Did you ever actually save the brushes as one or more abr-files?

If not file corruption may have affected the pertinent Preferences files and unless you havsome back-up system in place they would be gone.

If you have back-ups you may be able to find a previous version of the unsaved Brushes in your user Library/Preferences/Adobe Photoshop CC 2019 Settings/Brushes.psp; which you should be able to load again.

Akash Sharma
Legend
May 20, 2019

Hi angus_hb,

That isn't a great user experience as your Photoshop custom brushes have suddenly dissappeared, we're sorry to hear about this. Let us help make it right.

Could you please take a look at this article Photoshop actions, presets, settings, or plug-ins are missing and let us know if that helps?

Thanks,

Akash